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Find a Location

Auto Direct has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Direct

      709 W. Gannon Ave Zebulon, NC 27597

      BBB Accredited Business
    • Auto Direct

      8820 Knightdale Blvd Knightdale, NC 27545-9038

      BBB Accredited Business

    Business ProfileforAuto Direct

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.47/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/24/2013

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Direct in Zebulon has over 30 lenders for all credit situations. We have guaranteed approvals bad credit, no credit, bankruptcy, and more no problem.

    Products & Services

    Auto Direct offers the sale of pre-owned vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Direct has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Direct

        709 W. Gannon Ave Zebulon, NC 27597

        BBB Accredited Business
      • Auto Direct

        8820 Knightdale Blvd Knightdale, NC 27545-9038

        BBB Accredited Business
      Location of This Business
      709 W. Gannon Ave, Zebulon, NC 27597
      BBB File Opened:
      9/5/2013
      Years in Business:
      15
      Business Started:
      8/31/2009
      Business Incorporated:
      8/31/2009
      Accredited Since:
      10/24/2013
      Type of Entity:
      Corporation
      Alternate Business Name
      • Auto Direct Inc.
      • Auto Direct Service Center
      • Auto Direct Pre-Owned
      Business Management
      • Mr. Brandon B. Sloan, President
      Contact Information

      Principal

      • Mr. Brandon B. Sloan, President

      Customer Contact

      • Mr. Brandon B. Sloan, President
      Additional Contact Information

      Fax Numbers

      • (919) 404-8725
        Primary Fax

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JA H

      1 star

      07/18/2024

      I recently went into Auto Direct and was over charged for a 2020 ********** Jetta by almost seven thousand dollars. Had it not been for the fact that I had the paperwork read over by another dealership, as well as had the book value reviewed I would have never known about the FRADULENT deal. It wouldn't have been a bad experience had they told the truth when they sold me the car, I would not recommend them to anyone that is looking for a car.

      Auto Direct Response

      07/20/2024

      There was absolutely nothing fraudulent about your deal. We clearly mark the prices of all our vehicles online. The price and payment are gone over with the customer prior to agreeing to purchase the vehicle. The price and payments are again gone over when you go into the finance office. In both of these occasions your signature is required before we proceed or finish the purchase transaction. JD Power retail on the vehicle your purchased was and is currently $20,100. JD Power is the primary book that majority of lenders use. BlackBook Retail value at the time of purchase is $22,675. The sale price you agreed too with Auto Direct was $19,990 plus tour tax, tags, and doc fee. We are a full disclosure dealership and we price our vehicles very aggressively in the market place as majority of our customers start the purchase process online. We actually pay for a software that assist us in pricing vehicles aggressive in the market place. Our bank finance companies will not over advance the book value of the vehicle. So you were NOT charged $7,000 over the vehicles market value. It sounds like the dealership that sold or that is trying to sell you another vehicle is giving you bad information and it sounds like that dealership is the one trying to commit fraud knowing that you purchased a bank financed vehicle that is a completed transaction advising you to let the vehicle you purchased from Auto Direct repossess and buy their vehicle. Simply put this other dealership is the one taking advantage of this customer. Since this information has been brought to our attention we have also informed your current lender.

      Local BBB

      BBB of Eastern Carolinas

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