BBB Business Review

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This Business is not BBB Accredited

Stone Buff

Find a Location

Phone: (919) 341-2873Fax: (877) 664-43761201 Aversboro Rd Ste H102, GarnerNC 27529-4586 Send email to Stone Buffhttp://www.surfacebuff.com

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BBB Accreditation

Stone Buff is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Stone Buff include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Stone Buff

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 08/21/2007Business started: 04/01/2004
Type of Entity

Limited Liability Company

Contact Information
Principal: Mrs. Georgia Rivera (Managing Member)
Number of Employees

9

Business Category

Tile Cleaners, Tile Restoration, Marble and Terrazzo Cleaners, Floors - Hardwood, Floor Coverings & Installation, Design & Build Contractor

Products & Services

Surface Buff offers cleaning, polishing, protecting, restoration and repairs of all natural stone, wood, tile & grout. They also do custom designs and installations.

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMSat: 11:00 AM to 03:00 PM
Refund and Exchange Policy

Per the company, "customer satisfaction is written in stone".

Service Area

North Carolina

Alternate Business Names
Metal Buff, Tile and Grout Buff, Wood Buff, Surface Buff, LLC

Customer Review Rating plus BBB Rating Summary

Stone Buff has received 3.7 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.