Business ProfileforAbsolute Moving & Storage, Inc.

I hired absolute moving and storage to move my household belongs from ************** in ************ in April of 2018. I paid to have contents fully insured and I paid monthly storage charges for 44 months of 300 a month always auto debited . I set up delivery to my home at ****************************************, ** for dec1, 2022 and paid in full for delivery which included full insurance.There were issues with my custom sectional couches that movers could not figure out how to put together and my grandfather clock would not work when they reassembled the works inside. I cont1ctd company immediately and said I need somebody to set up my couchesthey said I would hAve to file claim. I hired somebody and paid to have them set things up correctly. Absolute refused to pay for it. After opening up most of my boxes there were a number of items that were damaged and broken. I submitted a claim in June 2023 for repair and replacement and I listed every item , including box numbers and submitted photographs. They assigned a woman named ******************* to process my claim. I kept in regular cont1ct with her and was told it was insurance having difficulty finding a company to fix my grandfather clock. This went on until a few weeks ago and I called and was told **** dont work here anymore and they said I could not speak with owner who I did originally contract with. The woman i spoke to said owner is never here and she had not told him about my claim..so another week goes by and nothing happens. Asked to speak with a manger and was out on hold and woman came back and said nothing manager could do. Only the owner who is not here and have no idea when he will be here. I need help resolving this.