BBB Business Review

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BBB Accredited Business since 03/01/2012

Carfix, Inc.

Find a Location

Phone: (919) 771-0300Fax: (919) 771-0731248 Mast Dr, GarnerNC 27529-6720 Send email to Carfix, Inc.

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Description

Why Choose Carfix?
Free Loaner Cars
Free Shuttle Service
Clean waiting area.
Free WiFi
Free Snack Bar
Kids Room
Family owned/operated
Industry leading warranty
While you wait appointments

BBB Accreditation

A BBB Accredited Business since 03/01/2012

BBB has determined that Carfix, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Carfix, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Carfix, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 11/02/2005Business started: 11/01/2005
Type of Entity

Corporation

Incorporated: October 2005, NC

Contact Information
Principal: Mr. Mike Allen (Vice President)Mr. James Allen (President)
Number of Employees

5

Business Category

Auto Repair Services, Auto Repair - Maintenance, Car Diagnosis Shops, Inspection Stations, Auto Repair - Tune-Up

Products & Services

Carfix, Inc. offers automotive service and tires for domestic and import automobiles and light trucks. They also service duallys and some RV's.

Hours of Operation
Mon: 07:30 AM to 05:00 PMTue: 07:30 AM to 05:00 PMWed: 07:30 AM to 05:00 PMThu: 07:30 AM to 05:00 PMFri: 07:30 AM to 05:00 PM
Refund and Exchange Policy

30 Month / 30,000 Mile warranty on parts and labor. Call for more details.

Service Area

Raleigh, Garner, Clayton, Fuquay Varina NC

Industry Tips
Car Service

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.