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Find a Location

Keystone Basement Systems and Structural Repair has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKeystone Basement Systems and Structural Repair

    Waterproofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.14/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/30/2004

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Keystone Basement Systems is a full service basement transformation company.  We take what your basement is now and turn it into what you want it to become.

    Business Details

    This is a multi-location business.

    Find a Location

    Keystone Basement Systems and Structural Repair has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      205 31st St, Mckeesport, PA 15132-7137
      BBB File Opened:
      7/23/2003
      Years in Business:
      21
      Business Started:
      1/1/2003
      Business Incorporated:
      3/17/2003
      Accredited Since:
      1/30/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA027661 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 7/12/2025.

      These agencies may include:

      Pennsylvania Attorney General List of Registered Contractors

      16th Floor, Strawberry Square

      Harrisburg PA 17120

      (888) 520-6680

      Fax: (717) 7878242

      http://hicsearch.attorneygeneral.gov/

      Type of Entity:
      Corporation
      Business Management
      • Mr. Aaron J Stull, Owner
      • Ms. Jenny Stull
      Contact Information

      Principal

      • Mr. Aaron J Stull, Owner

      Customer Contact

      • Mr. Aaron J Stull, Owner
      Additional Contact Information

      Fax Numbers

      • (724) 861-5233
        Other Fax

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      contract signed on 8/22/23 to waterproof my basement for a total of $20,849.32 with a down payment of $1000. Balance of $19849.32 was financed by Synchrony credit card. Twice they have come out to look at the leaks. Neither time did they follow up like they promised. They guaranteed"a dry floor area for 25 years." I have at least 3-4 leaks. They promised to take care of the mold and then told me they do not do the floor joists which is where most of the mold was. I had to spray with bleach numerous times because it was so thick that I had to vacuum the mold and respray with bleach. They paid themselves before the job was complete without an inspection by me.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Don C

      5 stars

      02/23/2024

      The work was completed in a professional and helpful manner

      Keystone Basement Systems and Structural Repair Response

      02/29/2024

      Thank you ***, we appreciate the positive review. Please let us know if we can help you in any other way in the future.

      Local BBB

      Better Business Bureau of Western Pennsylvania

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