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Find a Location

Bricen Towing & Repair has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bricen Towing & Repair

      17269 Rt 322 East Brookville, PA 15825-9431

    • Bricen Towing & Repair

      11928 Bennetts Valley Highway Penfield, PA 15849-5426

    Business ProfileforBricen Towing & Repair

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bricen Towing & Repair has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bricen Towing & Repair

        17269 Rt 322 East Brookville, PA 15825-9431

      • Bricen Towing & Repair

        11928 Bennetts Valley Highway Penfield, PA 15849-5426

      Location of This Business
      17269 Rt 322 East, Brookville, PA 15825-9431
      BBB File Opened:
      2/6/2003
      Years in Business:
      34
      Business Started:
      11/1/1989
      Business Management
      • Mr. Bill Bricen, Owner
      • Mrs. Debbie Bricen, Office Manager
      Contact Information

      Principal

      • Mr. Bill Bricen, Owner

      Customer Contact

      • Mr. Bill Bricen, Owner
      Additional Contact Information

      Fax Numbers

      • (814) 637-5134
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/03/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      My truck and trailer were towed from an accident site by Bricen towing and they have been paid in full for their service but the owner wants to keep the "good stuff" which he referred while I was negotiating a resolution to the balance that he is racking up for storage of the totalled truck and trailer. He is not working with me to split the "good stuff" and pay any remaining balances. He want me to pick up a totaled inoperable truck and trailer or sign over the title so he can sell engines, rims, reefer unit, parts and etc. I dont mind that if it was reasonable but the values of the parts, egnine is a lot morew than any storage fees for a month, All I needed was the reefer unit and have asked for his cooperation, but he keeps saying its junk and no good and for me to call back in a week while racking up the storage fees and asking for title. On his first call he wanted 20K wired to remove the truck and trailer. They did not want to bill insurance and wanted money from me directly. I never called these people, the state troopers contacted Bricen Towing. I know others owner operators thst he has squeezed and kept their trucks. After a week I wired 10K and my insurance sent the rest of the balances. Thye were paid for all the towing and recovery three weeks ago. For three weeks I have been trying to resolve the storage. Bill wants to keep everything "good stuff" plus get the title and collect storage. He tells me to call back and call back while he is racking up storage. This business practice is predatory and must stop. I will find every agency and department that monitors and licenses Bricen. I will do everything in my power to stop them from stealing from and abusing truckers. I was very responsive and professional during all calls but he hung up the phone today. I was not disrespectful or aggressive but he prefers a stupid scared immigrants who gives up. I am an immigrant in charge of a team that wont give up!

      Customer Reviews

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      Better Business Bureau of Western Pennsylvania

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