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BBB Accredited Business since

NET Xperts LLC

Phone: (412) 244-6389 Fax: (412) 244-6390 1500 Ardmore Blvd Ste 206, Pittsburgh, PA 15221 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Network Support (Upgrades, Troubleshooting, Maintenance)
Network Management (Design, Development & Documentation)
Network Monitoring/Managed Services
Network Analysis & Documentation
Network Security Solutions (Firewalls, Anti-Virus, Spam Protection)
Data Backups & Emergency Recovery
PC, Printer, Hardware, Software (Repair, Sales & Installation)
Software Licensing Renewals
Server Implementation & Configuration
Server & Desktop Virtualization
Cloud Connectivity (VPN, Remote Desktop Services, Smartphones, E-mail)
Temporary IT Staffing

BBB Accreditation

A BBB Accredited Business since

BBB has determined that NET Xperts LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for NET Xperts LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on NET Xperts LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2005 Business started: 01/01/2002
Type of Entity


Business Management
Mr. Marc Sachs, President
Contact Information
Principal: Mr. Marc Sachs, President
Business Category


Products & Services

NET Xperts LLC sells the following brand(s): Barracuda Networks, Cisco Systems, Hewlett-Packard (HP), Microsoft, StorageCraft, Symantec (Norton), VMware, WatchGuard Technologies

NET Xperts LLC offers the following product(s): Anti-Virus and Spam Solutions, Computers, Firewalls, Laptops/Notebooks, PCs, Printers, Routers, Servers, Software Licensing, VoIP (Voice Over IP), VPN / Remote Access Solutions, Web Filters, Workstations

Method(s) of Payment
Cash, Check, Money Order, Credit Card, Payment/Investment Programs

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.