BBB Business Review

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Washington Animal Hospital

Phone: (724) 229-7100 Fax: (724) 229-4650 457 Tyler Ave, Washington, PA 15301 https://www.facebook.com/pages/Washington-Animal-Hospital/228235237219778


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Description

Treat birds, exotics and companion pets.  In-house endoscopy, radiography and diagnostic lab.  Canine Fundus Exams.  Prescription pet diets.  Professional dog and cat grooming.  Animal Behavior Consultant on staff. 


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Washington Animal Hospital include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Washington Animal Hospital
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 05, 2004 Business started: 06/01/1995 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
http://www.dos.state.pa.us/portal/server.pt/community/licensing/12483
Phone Number: 717-787-8503
RA-BPOA@pa.gov
The number is BV003464L.

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. John C Hansell, Owner Ms. Trinette Kern, Hospital Administrator
Contact Information
Principal: Dr. John C Hansell, Owner
Customer Contact: Ms. Trinette Kern, Hospital Administrator
Business Category

ANIMAL HOSPITALS VETERINARIANS

Products & Services

Washington Animal Hospital sells the following brand(s): Interceptor, Science Diet, Hills Prescription Diets, Eukanuba Foods., VectraD

Washington Animal Hospital offers the following product(s): Easy Walk Harnesses, Flea and Tick Products, Heartworm Preventatives, Medicated Shampoos, Pet Foods and Prescription Diets, Pet Treats

Method(s) of Payment
Cash
Personal Check (established clients only; no third party checks)
Visa, Mastercard, Discover
Care Credit
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.