Business ProfileforAZ Prime Property Management LLC

It started when our lease was meant to be renewed, originally it was *****, when we tried to renew the lease they had lied to us saying we can't renew for a new year long lease. When we contacted the owners of the apartment he said we could, they didn't like that and raised our rent. Apartments in our complex are at the lowest 900, yet we pay the most out of all the tenants there. last month 07/09/2024 my car was presumably stolen out of the parking lot, but it was discovered AZ prime had called a towing company to take my car based off another "tenant" saying it was abandoned for years, without due diligence they took my car, when trying to retrieve said vehicle, they made me lose a day of work due to no transportation, and told me it wasn't there problem. It became there problem when I said I would get a lawyer and police involved because my car was basically stolen. When I mentioned lawyers and police they immediately decided to "help". They said they had sent a notice on 06/29/2024, but said notice didn't apply to my vehicle, it was not abandoned had current tags and currents plates but they decided to tow it anyway because it was "abandoned for years". When I spoke to the towing company they said AZ prime had called them for the vehicle and they can't help, AZ prime has to call them. I was ran around on the phone for an hour trying to get someone to get my car. I paid $117.00 to retrieve my vehicle. I was told I would get rent credit for the situation, I called there office to be sure the rent credit would be applied on the month of August and was told, "Yes the credit will be put on next months rent" when said month came no credit had been placed, when contacting them they said they will not honor any verbal agreement because it was on the phone. When asking why am I getting late payments if I'm waiting for my credit, I was told, pay it so you stop getting late fees, and we will apply the credit to next months ledger we are also getting blamed for all tenants