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          Terry Marxen Chevrolet Cadillac has 1 locations, listed below.

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            Business ProfileTerry Marxen Chevrolet Cadillac

            New Car Dealers

            Contact Information

            1118 W Highway 66

            Flagstaff, AZ 86351

            Visit Website
            (928) 774-2794

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1118 W Highway 66, Flagstaff, AZ 86351
            BBB File Opened:
            10/5/2012
            Years in Business:
            61
            Business Started:
            8/9/1962
            Business Started Locally:
            8/9/1962
            Business Incorporated:
            8/9/1962
            Type of Entity:
            Corporation
            Alternate Business Name
            • Terry Marxen Motor Company
            • Terrell-Marxen Chevrolet Cadillac, Inc
            Business Management
            • Mr. Mark Harris, Director and General Manager
            • Mr. Benjamin Harris, Director
            Contact Information

            Principal

            • Mr. Mark Harris, Director and General Manager

            Customer Contact

            • Mr. Mark Harris, Director and General Manager
            Additional Contact Information

            Fax Numbers

            • (928) 774-3248
              Primary Fax
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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            09/08/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Bought a truck on 8/13/21 30 miles later the check engine light comes on. After they service it and say they've fixed it the light comes on 30 miles later. This happens 2 more times and they try to get me to have a completely different car. However they will not refund my down payment so I would end up paying full price for a different car and loose the **** dollars I put down originally. The salesman who sold me the car and assured me there were no problems with it clearly lied and I am pretty sure he doesn't even work there anymore. My best guess is that they cleared the engine codes not long before I bought it so that the check engine light wouldn't come on for a day or two. They sold me a faulty truck and tried to ******* me out of my **** dollars by getting me into a new car at full price. they keep sending me back out telling me they fixed the problem when in reality they haven't. Whatever the actual problem is only going to get worse and I am truly terrified right now.
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            Better Business Bureau Serving the Pacific Southwest

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