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BBB Business Review

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BBB Accredited Business since

Vemma Nutrition Company

Phone: (480) 927-8999 Fax: (480) 927-8665 View Additional Phone Numbers 1621 W Rio Salado Pkwy, Tempe, AZ 85281 http://www.vemma.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers liquid nutritional products through Multi-Level Marketing. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Vemma Nutrition Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Vemma Nutrition Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 50 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

50 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 10
Billing/Collection Issues 15
Delivery Issues 5
Guarantee/Warranty Issues 4
Problems with Product/Service 16
Total Closed Complaints 50

Customer Reviews Summary Read customer reviews

228 Customer Reviews on Vemma Nutrition Company
Customer Experience Total Customer Reviews
Positive Experience 217
Neutral Experience 3
Negative Experience 8
Total Customer Reviews 228

Additional Information

BBB file opened: January 09, 2007 Business started: 09/09/2004 in AZ Business incorporated 09/09/2004 in AZ
Type of Entity

Corporation

Business Management
Mr. Benson K. Boreyko, President Ms. Karen Boreyko, Co-Owner Ms. Lynne Boreyko, Co-Owner Mr. Brad Wayment, Chief Operating Officer
Contact Information
Principal: Mr. Benson K. Boreyko, President
Customer Contact: Ms. Michelle Lottner, Compliance Department
Business Category

Multi-Level Selling Companies Health & Diet Products - Retail Vitamins & Food Supplements Business Opportunity Companies

Products & Services

Vemma Nutrition Company sells the following brand(s): Vemma, Verve, Bode, BodePro

Vemma Nutrition Company offers the following product(s): Vemma 32 oz, Vemma V2 2 oz, Vemma Renew, Next (Liquid Children's Vitamin), Verve, Verve Bold, Verve Remix, Verve MoJoe, Verve Partea, Verve Zero Sugar, Bode Shake, Bode Burn Concentrate, Bode Burn Zero Caffeine Concentrate, Bode Cleanse Concentrate, Bode Rest Concentrate, Bode Thirst Concentrate, Chris Powell Bode BlenderBottle SportMixer, BodePro Build, BodePro Burn

Refund and Exchange Policy

Vemma offers a 30-day product guarantee. If for some reason the customer is not entirely satisfied with the products, they can simply return the product for a 100% refund (shipping and handling are non-refundable).

If Vemma Affiliates want to get out of the business, they can return marketable product purchased within 1 year of their cancellation for a 100% refund, less shipping and handling. Products are not marketable if they are unusable (shelf life has passed or product is opened or damaged), or they were sold as seasonal, discontinued, or special promotion products.        

Service Area
Nationwide
Alternate Business Names
Vemma Vemma Nutrition Corp

Customer Review Rating plus BBB Rating Summary

Vemma Nutrition Company has received 4.98 out of 5 stars based on 228 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.