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BBB Business Review

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BBB Accredited Business since

Dircks Moving & Logistics

View Additional Phone Numbers 4340 W. Mohave Street, Phoenix, AZ 85043 http://www.dircks.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Dircks Moving & Logistics is a full service moving, logistics, and storage company specializing in the transportation and storage of household goods, computerized equipment, office and industrial equipment and other commodities for individual customers, corporations and various government agencies in local, long distance and international moving, move management, storage and distribution projects.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dircks Moving & Logistics meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dircks Moving & Logistics include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Dircks Moving & Logistics
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 7

Additional Information

BBB file opened: June 01, 1979 Business started: 05/01/1990 in AZ Business started locally: 05/01/1979
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Motor Carrier Safety Admin.
1200 New Jersey Avenue SE, Washington DC 20590
http://www.fmcsa.dot.gov
Phone Number: (800) 832-5660

Type of Entity

Corporation

Business Management
Mr. Robert Chip Dircks, President Matt Dircks, Principal Mr. Rick S. Dircks, Executive Vice President Brandon Stephens, Global Accounts Manager
Contact Information
Customer Contact: Matt Dircks, Principal
Principal: Mr. Robert Chip Dircks, President
Business Category

Movers Moving Services - Labor & Materials Moving Supplies Storage Units - Household & Commercial Warehousing Services Movers - Office Logistics Moving Brokers Moving & Storage Company Moving Sales Movers - International Moving Assistance - Packing, Unpacking, Organizing Seniors Moving & Delivery Services House & Building Movers Inventory Service Moving Equipment Rental

Products & Services

Dircks Moving & Logistics sells the following brand(s): Mayflower Transit

Method(s) of Payment
Cash, Check, Visa, Mastercard, Discover, Amex
Alternate Business Names
Dircks Dircks Moving Services Dircks Moving Services, Inc. Dircks: Moving - Real Estate - Logistics
Industry Tips
Moving

Customer Review Rating plus BBB Rating Summary

Dircks Moving & Logistics has received 4.74 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.