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          SiteLock has 1 locations, listed below.

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            • SiteLock

              8701 E Hartford Dr Ste 200 Scottsdale, AZ 85255-6562

            Business ProfileSiteLock

            Cyber Security
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8701 E Hartford Dr Ste 200

            Scottsdale, AZ 85255-6562

            Visit Website
            Email this Business
            (855) 378-6200

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers website security solution services.

            Business Details

            Headquarters
            8701 E Hartford Dr Ste 200, Scottsdale, AZ 85255-6562
            Email this Business
            BBB File Opened:
            8/9/2011
            Years in Business:
            15
            Business Started:
            5/21/2008
            Business Started Locally:
            5/19/2010
            Business Incorporated:
            5/19/2010
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • SiteLock LLC
            Business Management
            • Mr. Neill Feather, CEO
            • Ms. Lorrie Hunsaker, Director of Marketing
            • Mr. Jim Frazier, Member
            • Mr. Billy Flower, Accounting Manager
            • Keith Patrick Collins, Manager
            Contact Information

            Principal

            • Mr. Neill Feather, CEO
            • Ms. Lorrie Hunsaker, Director of Marketing
            • Keith Patrick Collins, Manager

            Customer Contact

            • Mr. Neill Feather, CEO
            • Mr. Jim Frazier, Member
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Data privacy

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I hired Sitelock via Hostgator to remove Malware that had infected my website. What was promised to be removed., after two weeks and a dozen calls has not been fixed. But they do manage to send me an email everyday that does say it has been fixed and is clean. This has cost me tons of wasted time and money. I have tried to reverse the charges with my credit card company; we will see if the company steals in addition to being incompetent. Needless to say, I would not recommend this company to anyone, unless you like wasting your time and money and getting nothing in return.
            Read 17 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            kimberly c

            08/17/2023

            SiteLock charged me for a service they were not providing for 6 years and refuse to resolve the issue.

            SiteLock Response

            08/21/2023

            In regard to this matter, all pertinent responses will come directly from Sectigo and delivered to the clients identified representatives.
            Read 7 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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