BBB Business Review

This Business is not BBB accredited

Canyon Coolers

Phone: (888) 558-3267 555 South Blackbird Roost #10, Flagstaff, AZ 86001 View Additional Email Addresses


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Sale of extra tough insulated ice chests and coolers

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Canyon Coolers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Canyon Coolers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 25, 2011 Business started: 03/15/2010 in AZ Business started locally: 03/15/2010 Business incorporated: 03/15/2011 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jason R Costello, Owner
Contact Information
Principal: Mr. Jason R Costello, Owner
Business Category

General Merchandise - Retail Internet Selling Services Boxes - Specialty & Fancy

Products & Services

Canyon Coolers sells the following brand(s): Our Brand, Southco latches, Wet Dreams cooler covers

Canyon Coolers offers the following product(s): 13 Different Ice Chests

Method(s) of Payment
Credit Card, Check, Cash,
Refund and Exchange Policy

The latches on all of our premium ice chests come with a 3 year no questions asked warranty. Simply show us a picture of your damaged latch and we send one in the mail. 

Don't like your latches and want to try another style, no problem call us and we will get some other latches heading your way. 

The cooler body comes with a 3 year warranty unless otherwise noted Canyon Cooler will repair at no charge any fault occurring during normal usage of the cooler box. Faults covered by this warranty are those caused by failure of materials or defective workmanship during the first 3 years from date of purchase. 

Warranty does not cover the following: 
Don't overfill the cooler, hinge breakage due to an overfilled cooler is not covered 
Commercial Usage (1 year cooler body warranty for commercial usage)
Damage caused by unreasonable usage 
Transport costs to and from repair agency nominated by  Canyon Cooler 
Shipping insurance costs 
Damage in transit
Your warranty does not cover damage due to normal use. These things include scratches, dings; scuff marks, or fading of color. Damage from misuse other than what the product was intended.

Proof of purchase must be provided at time of warranty claim. This warranty is not transferable. Please contact  Canyon Cooler before dispatch of returns with details of the fault.



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