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BBB Business Review

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BBB Accredited Business since

Flooring America

Phone: (480) 775-0160 Fax: (480) 496-4581 6909 W Ray Rd Ste 5, Chandler, AZ 85226 http://www.flooringamericaofchandler.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides and installs varied types of flooring.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Flooring America meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Flooring America include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Flooring America
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 27, 1997 Business started: 09/09/1997 in AZ Business started locally: 09/09/1997
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

S-Corp

Business Management
Ms. Rebecca Schnaible, Co-Owner Mr. Dale L. Schnaible, Co-Owner
Contact Information
Principal: Ms. Rebecca Schnaible, Co-Owner
Business Category

Floor Materials - Retail General Merchandise - Retail Tile - Non-Ceramic - Contractors & Dealers Floors - Hardwood Marble & Granite Installation, Stonework Fabrication Floors - Laminate Carpet & Rug Binding Kitchen & Bath - Design & Remodeling Carpet Layers Floor Laying, Refinishing & Resurfacing Tile - Ceramic - Contractors & Dealers Carpet & Rug Dealers - New Countertops

Products & Services

Flooring America sells the following brand(s): American Olean, Armstrong, Crossville, Dal-tile, Hallmark, Mannington, Mohawk, Naturcor, Quickstep, Reward, Shaw, Shaw Living Area Rugs, Surface Art

Flooring America offers the following product(s): Carpet, Cork, Hardwood, Laminate, Luxury Vinyl Tile, Slab Countertops - Granite & Quartz, Tile - Ceramic & Porcelain, Vinyl

Method(s) of Payment
Cash, Check, Visa, MasterCard, American Express & GE Financing
Alternate Business Names
Flooring America of Chandler

Customer Review Rating plus BBB Rating Summary

Flooring America has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.