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BBB Accredited Business since

Don's Cashback Auto, LLC

Phone: (602) 244-1300 Fax: (602) 244-2333 222 N 24th St, Phoenix, AZ 85034 http://www.cashbackauto.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides the sale and lease of pre-owned cars and trucks including rent to own programs.  Seller Assisted financing as a Buy Here Pay Here Lot. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Don's Cashback Auto, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Don's Cashback Auto, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Don's Cashback Auto, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 06, 1990 Business started: 07/20/1989 in AZ Business incorporated 07/20/1989 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Motor Vehicles
1801 W. Jefferson, Phoenix AZ 85007
http://www.azdot.com
Phone Number: (602) 255-0072

Arizona Department of Financial Institutions
2910 N. 44th Street, Ste. 310, Phoenix AZ 85018
http://www.azdfi.gov
Phone Number: (602) 771-2800
Fax Number: (602) 381-1225
consumeraffairs@azdfi.gov

Type of Entity

Corporation

Business Management
Mr. Donald L. Kennedy, President Mr. Dale Kennedy, Administrator
Contact Information
Principal: Mr. Donald L. Kennedy, President
Business Category

Auto Dealers - Used Cars Auto Renting & Leasing Leasing Service Truck Rent & Lease

Products & Services

Don's Cashback Auto, LLC sells the following brand(s): Chevy, Chrysler, Dodge, Ford, Hyundai, Kia, Mercury, Nissan, Pontiac, , Toyota

Don's Cashback Auto, LLC offers the following product(s): Autos, Trucks, Vans, Suv's

Alternate Business Names
Cashback Auto Sales
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.