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BBB Business Review

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BBB Accredited Business since

ProBest Pest Management, LLC

Phone: (480) 831-9328 View Additional Phone Numbers 425 W Guadalupe Rd Ste 110, Gilbert, AZ 85233 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Our Services include:

Residential & Commercial Pest Control, Pigeon & Bird Exclusion, One Time Pest Treatment Bee Service & Honeycomb Removal, Termite Inspection (WDIIR), Solar Attic Fans, Carpet Cleaning & Care, Weeds, Gophers, Bed Bug Treatment, Scorpion Service, Rodents, Home Sealing, Green Cleaners and Products, Eco-Friendly Services, Termite Pretreatments, Termite Treatments, Animal Trapping, Handyman Services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ProBest Pest Management, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ProBest Pest Management, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

5 Customer Reviews on ProBest Pest Management, LLC
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: February 08, 2012 Business started: 01/01/1981 in AZ Business incorporated 12/20/2004 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona State Office of Pest Management
1688 W. Adams Street, Phoenix AZ 85007-5514
Phone Number: (602) 255-3664
Fax Number: (602) 542-0466

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Keith V. Birkemeyer, Member Ms. Bonny Ussrey, Office Manager
Contact Information
Principal: Mr. Keith V. Birkemeyer, Member
Customer Contact: Ms. Bonny Ussrey, Office Manager
Business Category

Pest Control Services Bee Removal Termite Control Bed Bug Removal Bed Bug Inspection Service Weed Control Service Bird Barriers, Repellents & Controls

Products & Services

ProBest Pest Management, LLC sells the following brand(s): Termidor Termiticide, Transport Termiticide

ProBest Pest Management, LLC offers the following product(s): Do It Yourself pest control products and service., Mattress encasement's - Protect-A-Bed, Termidor, Transport and Altriset termiticides. We use steam with Bed Bugs services.

Method(s) of Payment
Cash, Check, Visa And Mastercard

Customer Review Rating plus BBB Rating Summary

ProBest Pest Management, LLC has received 5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.