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          WebPT Inc has 1 locations, listed below.

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            • WebPT Inc

              111 W Monroe St Ste 200 Phoenix, AZ 85003-1704

              BBB Accredited Business

            Business ProfileWebPT Inc

            Computer Hardware
            BBB accredited business

            Additional business information

            Additional Info:
            WINNER of the 2017 Better Business Bureau's Torch Award for Ethics 

            See all additional business information

            Contact Information

            111 W Monroe St Ste 200

            Phoenix, AZ 85003-1704

            Visit Website
            Email this Business
            (866) 221-1870

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            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 11/18/2010

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers electronic medical records, educational content, practice management and billing services.

            Products & Services

            WebPT , WebPT Front Office Package, WebPT Billing Software, WebPT Billing (RCM) Service, WebPT Outcomes, WebPT ASCEND, WebPT MIPS, WebPT Reach

            Business Details

            Location of This Business
            111 W Monroe St Ste 200, Phoenix, AZ 85003-1704
            Email this Business
            BBB File Opened:
            10/21/2010
            Years in Business:
            16
            Business Started:
            1/15/2008
            Business Incorporated:
            10/4/2010
            Accredited Since:
            11/18/2010
            Type of Entity:
            Corporation
            Business Management
            • Ms. Paula Beavin, Executive Assistant
            • Ms. Ashley Glover, CEO
            • Ms. Gloria Walker, VP Marketing
            • Mr. Jason Heath, CFO
            • Mr. Doug Shamah, Member
            Contact Information

            Principal

            • Ms. Ashley Glover, CEO
            • Mr. Jason Heath, CFO
            • Mr. Doug Shamah, Member

            Customer Contact

            • Ms. Ashley Glover, CEO
            • Ms. Gloria Walker, VP Marketing
            Additional Contact Information

            Fax Numbers

            • (866) 225-0057
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/25/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I am WebPT costumer since 2013. Every month my payment to WebPT is $89.00 At March 2023 I paid WebPT $199 for Program TerraBill which I canceled 3 days BEFORE production. Means - I cancel TeraBill before the Program statrs working. WebPT never return me $199.At April 15/2023 WebPT charged my credit card for $979 without any invoice, or explanation.I call them 4/24/2023 - they sent me over 3 department - nobody knows what is going on. Representative promised to open investigation case, but nothing opened.Today 4/25/2023 - I sent email to WepPT support, but they are automated servise shot down - usually they sent case # in seconds.After 60 min over the phone with 3 different people - nobody has the answer.I want to stay WebPT costumer, but I want my $979 + $199 = $1178 back to my credit card.I have screen shoots from my bank account about the overcharge.
            Read More
            Read 2 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Esperanza M

            04/08/2024

            I have to give them 1 star to leave this review! They deserve 0 stars, Please to all business owners looking to get this software because it may seems affordable - do not do it. You'll find yourself with a million outages, slow service, unresponsive agents or if they do respond they only send you a self tutorial link. Good luck asking to have prorated rates for the outages that sometimes last for an entire day or two! (This means no schedule can be seen, notes can not be done, payment can not be posted, docs can not be uploaded, etc etc.). ONCE AGAIN - SAVE YOUR MONEY AND FIND A BETTER COMPANY !
            Read 5 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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