At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 1447 Youville Drive, Orleans, ON K1C 4R1
- BBB File Opened:
- 1/6/1981
- Years in Business:
- 48
- Business Started:
- 5/1/1976
- Accredited Since:
- 1/12/1989
- Type of Entity:
- Corporation
- Number of Employees:
- 11
- Business Management
- Mr. James Bissonnette, Director
- Mr. Luc Martin, Director
- Contact Information
Principal
- Mr. James Bissonnette, Director
Customer Contact
- Mr. Luc Martin, Director
- Additional Contact Information
Fax Numbers
- (613) 824-8113Primary Fax
- (613) 824-8113
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Keith S
01/12/2023
Fenex Windows & Doors Response
14/12/2023
Good evening Mr. ********,
Prior to your signature, we clearly explained (on several occasions) that your request was not feasible and may cause water damage inside the house due to a reverse sill. With this knowledge you proceeded with the purchase of the door and told us that you would make your own modifications - against our advisement and experience. Once you received the door, you noticed that the modifications you wanted to make were not possible and contacted Fenex. Unfortunately,Fenex cannot fix the issue as originally explained.
I understand that you may not be happy with the results, Fenex took the time advising that your request was not possible, suggested againts the purchase of the door and advised againts you doing your own modifications.
If you would like to discuss further, you can contact me.
Thank you
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