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This business is not BBB accredited.

Control Voltage

Phone: (503) 265-8494 3742 N Mississippi Ave, Portland, OR 97227 http://www.controlvoltage.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers a new music instrument shop specializing in electronic instruments, synths, modulars, controllers and DIY stuff, as well as consignment, hold free and paid workshops & classes and host performances.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Control Voltage include:

  • Length of time business has been operating

Factors that raised the rating for Control Voltage include:

  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Control Voltage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 25, 2012 Business started: 08/09/2012 Business started locally: 08/09/2012
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Jason Kramer, Member Shelly Bambina, Manager
Contact Information
Principal: Jason Kramer, Member
Business Category

Musical Instruments - Supplies & Accessories Music Instruction - Instrumental

Refund and Exchange Policy
New, unused and unopened items in original undamaged packaging receive 100% store credit or refund if item(s) is returned within 14 days of purchase date.

Opened new items may be returned at 80% store credit or refund if item(s) is returned within 14 days of purchase date, original packaging and all accessories must be present and in reasonable condition. Refunds are issued in the payment type of Control Voltage's choosing.

Items advertised as USED, VINTAGE or OPEN-BOX are not eligible for returns, thoroughly tested prior to sale and guaranteed for 48 hours after purchase date not to be Dead On Arrival. USED, VINTAGE or OPEN-BOX items can not be exchanged or returned. If a defect or failure occurs within 48 hours we have a money-back guarantee that specifically excludes repairs and replacements. Once a Return Authorization is obtained and the item is received back to Control Voltage, the defect or failure will have to be verified before the refund will be issued.

All items advertised as kits are not eligible for returns.

Garments, textiles, percussive items (drum sticks, drum heads), stringed instrument items (guitar strings, guitar picks), microphones and headphones are not eligible for exchanges or returns.

Defective new items may be replaced or refunded if item is returned to Control Voltage within 30 days of purchase or as printed on the receipt. Control Voltage reserves the right to require certain items be returned directly to the manufacturer. After 30 days, please contact the manufacturer for replacement or repair.
Service Area
Pacific Northwest
Alternate Business Names
Gear Up Music Electronics LLC
Products & Services

Electronic music instruments, synthesizers, modular synths, computer music/MIDI controllers and DIY stuff. Also classes, workshops, performances and lite repairs.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.