This business is not BBB accredited.
Phone: (503) 265-8494 3742 N Mississippi Ave, Portland, OR 97227
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers a new music instrument shop specializing in electronic instruments, synths, modulars, controllers and DIY stuff, as well as consignment, hold free and paid workshops & classes and host performances.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Control Voltage include:
- Length of time business has been operating
Factors that raised the rating for Control Voltage include:
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementJason Kramer, Member Shelly Bambina, Manager
Musical Instruments - Supplies & Accessories Music Instruction - Instrumental
Refund and Exchange PolicyNew, unused and unopened items in original undamaged packaging receive 100% store credit or refund if item(s) is returned within 14 days of purchase date.
Opened new items may be returned at 80% store credit or refund if item(s) is returned within 14 days of purchase date, original packaging and all accessories must be present and in reasonable condition. Refunds are issued in the payment type of Control Voltage's choosing.
Items advertised as USED, VINTAGE or OPEN-BOX are not eligible for returns, thoroughly tested prior to sale and guaranteed for 48 hours after purchase date not to be Dead On Arrival. USED, VINTAGE or OPEN-BOX items can not be exchanged or returned. If a defect or failure occurs within 48 hours we have a money-back guarantee that specifically excludes repairs and replacements. Once a Return Authorization is obtained and the item is received back to Control Voltage, the defect or failure will have to be verified before the refund will be issued.
All items advertised as kits are not eligible for returns.
Garments, textiles, percussive items (drum sticks, drum heads), stringed instrument items (guitar strings, guitar picks), microphones and headphones are not eligible for exchanges or returns.
Defective new items may be replaced or refunded if item is returned to Control Voltage within 30 days of purchase or as printed on the receipt. Control Voltage reserves the right to require certain items be returned directly to the manufacturer. After 30 days, please contact the manufacturer for replacement or repair.
Service AreaPacific Northwest
Alternate Business NamesGear Up Music Electronics LLC
Products & Services
Electronic music instruments, synthesizers, modular synths, computer music/MIDI controllers and DIY stuff. Also classes, workshops, performances and lite repairs.