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Find a Location

Travelodge Grants Pass has 1 locations, listed below.

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    Business ProfileforTravelodge Grants Pass

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1950 NW Vine St, Grants Pass, OR 97526-8441
    BBB File Opened:
    10/2/2012
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Started Locally:
    1/1/2002
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Han & Hong LLC
    • Travelodge
    Business Management
    • Ms. Lisa Hong, Managing Member
    Contact Information

    Principal

    • Ms. Lisa Hong, Managing Member

    Customer Contact

    • Ms. Lisa Hong, Managing Member

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/22/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I stayed here on the night of march 16th, paid in full and was asked for a 200 cash deposit (refundable). Unfortunately, my brother past away in his sleep. I came back the next day to get the deposit and was told that I couldn't have it because "someone died in my room". If that wasn't enough, when we arrived, my brother and I both handed our driver license to the front desk worker and went to our room. Someone had stayed in it previously. Garbage was full fridge was open and urine on the toilet. I just want my money back from these horrible people. This was the worst night of my life and this motel couldn't have handled it worse. It's been months of dealing with these people and I'm getting nowhere with them.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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