Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Northwest Gymnastics Training Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNorthwest Gymnastics Training Center

    Gymnastics Classes
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Northwest Gymnastics Training Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2919 NW Division St, Gresham, OR 97030
      BBB File Opened:
      6/1/2008
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      1/1/2001
      Business Management
      • Ms. Tina Stinson, Member
      Contact Information

      Principal

      • Ms. Tina Stinson, Member

      Customer Contact

      • Ms. Tina Stinson, Member

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On Friday, March 3, I brought my daughter to her first registered gymnastics class with this business. One of the staff members blocked my entry to the gym and told me he couldn't let me in because I was "wearing patchouli oil" and that they had a staff member with a severe allergy. Despite my attempts to deny that I was wearing anything with fragrance, this coach was adamant and attempted to block my access to the building.I told the owner *********************** that if I was not allowed access to observe my daughter during classes, I would be withdrawing my daughter from classes. She told me to call back on Monday to speak to a business manager. I notified this business on March 3, 2023, verbally that my daughter would be withdrawing from their classes, called the creditor on March 6, 2023 with no response, and notified them in writing via email on March 7, 2023, detailing my request to withdraw my daughter from classes effective immediately. In the next two months, my credit card was billed with two more charges with no explanation or itemization of the charges. After attempting to reach the staff again to discuss the charges and receiving no response, I disputed the charges with my credit card company ************* one charge for $151.25 and another for $376.25. Both disputes were ruled in my favor and the amount was credited back to my credit card. I provided written and verbal notification to the creditor that my daughter was withdrawing from their facility. These charges are fraudulent and no services were exchanged for these charges On May 16, 2023, I received a notice that this business has sent me to collections for the amount of $576.25. These charges are fraudulent and exorbitant, and no additional services were exchanged for this debt. I have disputed the charges with this collection agency and am prepared to take up the matter with the courts to stop the harassing billing over a matter I did not cause.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeremy F

      1 star

      03/19/2024

      This business marked my daughter as present, and continued to bill us for six months after she stopped going.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.