Business ProfileforWillamette Dental Group

The way WD runs is atrocious. I called about a fractured tooth the first week in September 2023 and it took over 2 weeks to get in and 3 follow up appointments about a 1 or 2 weeks apart before they would refer me on to get it pulled. The oral surgeon took another month+ to get me on their calendar simply to confirm what we all know, I broke my tooth and it needs to come out. All the while this tooth is getting infected so I've been dealing with that. I finally got it pulled December. That turn around time for an actual emergency is unacceptable.8/19/2024 Getting the same run around again but this time it's for my son (6 yo). I called months ago to get 3 teeth that clearly have cavities looked at. They scheduled the appointment (just to look at it) a month out from that call. About 2 weeks before his appointment he was complaining of pain so I called to try and get him in sooner. I felt like I had to be really pushy to get him on the calendar faster. They finally did after they made me qualify the urgency. It felt like they were looking for a specific buzz word to justify a faster appointment.The actual appointment, they looked, confirmed what I already knew (he had cavities) and referred him on because the cavities looked like they would need care they couldn't (or wouldn't) provide. Where they referred him to, Pediatric Dental Associates, has not called. It's been weeks. I called twice and left messages each time and have heard nothing. I do not want my son to have the same experience I have had so I have decided to eat the cost and go somewhere else. I called a different local office this morning they were able to get him in tomorrow morning. Willamette Dental is a joke of a dentist they have applied corporate ideas to socialized medicine and it's not working.