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          Find a Location

          Moda Health has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Moda Health

              601 SW 2nd Ave Portland, OR 97204-3229

            • Moda Health

              PO Box 40384 Portland, OR 97240-0384

            Business ProfileModa Health

            Dental Plans
            Multi Location Business

            Contact Information

            601 SW 2nd Ave

            Portland, OR 97204-3229

            Visit Website
            (877) 605-3229

            Business hours

            7:30 AM - 5:30 PM
            Business Hours
            7:30 AM - 5:30 PM
            7:30 AM - 5:30 PM
            7:30 AM - 5:30 PM
            7:30 AM - 5:30 PM
            7:30 AM - 5:30 PM
            Closed
            Closed

            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Moda Health is a healthcare and dental insurance provider that offers medical, dental, vision, and pharmacy insurance coverage plans.

            Products & Services

            Health Insurance Services, Health and Dental Insurance Provider

            Business Details

            This is a multi-location business.

            Find a Location

            Moda Health has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Moda Health

                601 SW 2nd Ave Portland, OR 97204-3229

              • Moda Health

                PO Box 40384 Portland, OR 97240-0384

              Location of This Business
              601 SW 2nd Ave, Portland, OR 97204-3229
              BBB File Opened:
              8/7/2001
              Years in Business:
              24
              Business Started:
              6/22/1999
              Business Started Locally:
              6/22/1999
              Business Incorporated:
              6/22/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Moda Health Plan Inc
              • Oregon Dental Service
              Hours of Operation

              Primary

              M:
              7:30 AM - 5:30 PM
              T:
              7:30 AM - 5:30 PM
              W:
              7:30 AM - 5:30 PM
              Th:
              7:30 AM - 5:30 PM
              F:
              7:30 AM - 5:30 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Beth Graham, Compliance Officer
              • Mr. Thomas J Bikales, Secretary
              • Mr. Robert Gootee, President/CEO
              Contact Information

              Principal

              • Mr. Thomas J Bikales, Secretary
              • Mr. Robert Gootee, President/CEO

              Customer Contact

              • Ms. Beth Graham, Compliance Officer
              Additional Contact Information

              Fax Numbers

              • (503) 243-5105
                Primary Fax
              • (503) 948-5557
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              25 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/28/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              I signed up for Moda Health Insurance prior to the 2024 year starting. I had all payments for health insurance premium on autopay from the year prior. I checked online and verified this and also made sure my dental insurance was an auto-pay. I found out in early March that my health insurance was somehow not in effect, so I contacted Moda. My autopay was not going through, and so I offered to pay all back pay and make sure my autopay was correct. Instead, a week later they called to tell me they were dropping my coverage after sending two letters informing me that my payments were delinquent. There was no phone call or email prior to this point, and I did not see the letters they mailed. Despite my plea of wanting to cover the missed payments and resume coverage, they cut me, leaving me unable to get health insurance otherwise since I'm no longer eligible. I'm no longer eligible BECAUSE I signed up for Moda on time. The year prior there was an issue with autopay and Moda allowed me to backpay and rectify the situation and keep my health insurance.
              Read More
              Read 24 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Heidi M

              01/03/2024

              I wish I could give negative stars. This company is just blatantly stealing your money. Why? They dont pay anything!! Its a scam. None of my Drs were in network and there are barely any where I live. ONE gastroenterologist in a city of 300k people. NO lab coverage. Zero, zip, ***** This scummy company happily took way too much of my money, only to cost me thousands more because no one is covered or in tier 1. The amount of stress they caused me over the last two years has been unreal. I hope they are investigated and prosecuted. Whoever is at the top, living in luxury off the money theyve stolen rots in h***
              Read 3 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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