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Find a Location

Red Canoe Credit Union has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Red Canoe Credit Union

      821 Washington Way Longview, WA 98632-4027

    • Red Canoe Credit Union

      1418 15th Ave Longview, WA 98632-7538

    • Red Canoe Credit Union

      2266 30th Ave Longview, WA 98632-4359

    • Red Canoe Credit Union

      400 Allen St Kelso, WA 98626-4104

    • Red Canoe Credit Union

      320 Front Ave NW Castle Rock, WA 98611-8996

    Business ProfileforRed Canoe Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Red Canoe Credit Union has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Red Canoe Credit Union

        821 Washington Way Longview, WA 98632-4027

      • Red Canoe Credit Union

        1418 15th Ave Longview, WA 98632-7538

      • Red Canoe Credit Union

        2266 30th Ave Longview, WA 98632-4359

      • Red Canoe Credit Union

        400 Allen St Kelso, WA 98626-4104

      • Red Canoe Credit Union

        320 Front Ave NW Castle Rock, WA 98611-8996

      Location of This Business
      821 Washington Way, Longview, WA 98632-4027
      BBB File Opened:
      2/5/2007
      Years in Business:
      36
      Business Started:
      1/1/1988
      Business Started Locally:
      1/1/1988
      Alternate Business Name
      • Cowlitz Credit Union
      Hours of Operation

      Primary

      M:
      7:30 AM - 5:30 PM
      T:
      7:30 AM - 5:30 PM
      W:
      7:30 AM - 5:30 PM
      Th:
      7:30 AM - 5:30 PM
      F:
      7:30 AM - 5:30 PM
      Sa:
      9:00 AM - 1:00 PM
      Su:
      Closed
      Business Management
      • Mr. David Spaulding, President/CEO
      • Mr. Robert E Kane II, President/CEO
      • Ms. Virginia Russeff, CEO
      • Hamilton McJunkin, Compliance Manager
      Contact Information

      Principal

      • Hamilton McJunkin, Compliance Manager

      Customer Contact

      • Hamilton McJunkin, Compliance Manager
      Additional Contact Information

      Fax Numbers

      • (360) 577-0518
        Primary Fax
      • (541) 928-2152
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/28/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      So I had got a settlement Check back in May and in order to cash said check I had to start an account so I figured why not try red Canoe credit Union well I had fraudulent charges on my account and when I reported them they pretty much made it out to be like I was burnt on the money I lost out on & it was my ********* would have to ask for my money back from said places That my money was stolen from. Then even though they knew I had the fraudulent charges on my account they overdew me about $300.00 Then closed my account Due to it being Overdrawn even though they knew I had fraudulent charges on my account. well recently I signed over a money order To my mother in law to deposit into her account for me, it was MY MONEY ORDER, I BOUGHT IT MYSELF. They released the funds one day later & then almost two weeks later they said there was a "stop payment" on the money **************** my MIL bank account $301.00 If there was a stop payment as they say then they should not have released the funds at all. But now I have spent the money because she deposited it for me and gave me my cash and her account is overdrawn $301 because of their ERROR. I want them to pay at least my mother-in-law back the money that they ******** her account because she also was charged for an overdraft fee. This is their negligence and they need to fix It. By far the worst banking institution I have ever dealt with I would not use them they are the worst and they try to make you feel like the criminal for their misapps & if you are victim of fraud!!
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jason C

      1 star

      09/29/2023

      I deposited money into the *** for a family member. I made sure that the *** didn't spit out any money, got a receipt and left. Come to find out that Red Canoe flagged my DEPOSIT as suspicious. What?! Why??? If it was suspicious, why didn't they call the account holder to verify? Instead, they stole $1,100 and won't deposit any of it. Went to talk to the manager and they agreed with us, but some psycho who is higher up than the manager disagreed and kept our money. Then proceeded to **** out my sister for trying to get OUR money! The unprofessional way of business is deeply concerning! This is such a simple issue for anybody with a brain to fix. A police report was filed, and were hiring an attorney. I fully believe this person in charge needs to be fired immediately as they're not mentally competent to do their job.

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