BBB Accredited Business since 06/14/2011
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers new and used automobiles for sale.
Request a Quote
A BBB Accredited Business since 06/14/2011
BBB has determined that Tom Denchel Ford Country meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Tom Denchel Ford Country's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Tom Denchel Ford Country
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Oregon Department of Motor Vehicles
1905 Lana Ave NE
Type of Entity
Incorporated: December 1971, OR
Contact InformationPrincipal: Mr Tom Denchel (President)Customer Contact: Mrs Janel Emede (Customer Relations)
Auto Dealers - New Cars
Hours of Operation
Monday - Saturday 7:30am - 7:30pm
Sunday 10am - 7:30pm
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview