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Morgan Drexen

Phone: (800) 868-1458 Fax: (866) 330-7294 View Additional Phone Numbers 675 Anton Blvd #100, Costa Mesa, CA 92626 http://www.morgandrexen.com View Additional Web Addresses

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Description

This company offers integrated support systems as well as back-office paralegal and paraprofessional services to attorneys across the United States.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Morgan Drexen include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Morgan Drexen
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

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BBB file opened: Business started: 03/09/2007 in CA Business incorporated: 08/13/2007 in CA
Type of Entity

Corporation

Business Management
Mr. Walter Ledda, Chief Executive Officer Mr. Jeffrey Katz, General Counsel Ms. Heidi Powers , Legal Assistant
Contact Information
Customer Contact: Mr. Jeffrey Katz, General Counsel
Principal: Mr. Walter Ledda, Chief Executive Officer
Number of Employees

275

Business Category

Administrative Services Paralegals

Alternate Business Names
Morgan Drexen Integrated Systems
Government Action

Morgan Drexen’s web site reflects that it provides businesses with integrated support including software development. Many of the business with whom it engages are law firms who provide their clients with debt negotiation services. 

The majority of states have debt settlement statutes which require the debt settlement provider to be licensed and follow other regulations. These statutes specifically exempt attorneys. Because Morgan Drexen is merely an outsourced support service for attorneys who contract directly with their own clients for these services, it is Morgan Drexen’s position that, like any other law firm employee, it need not be subject to the state licensure statutes.

Morgan Drexen’s position has been has been reviewed by a number of state agencies and approved. Among the state agencies that have reviewed Morgan Drexen’s position with approval are New Hampshire, Virginia, Utah, Connecticut, Idaho, Kansas, and Nevada. 

Many state bars who have investigated Morgan Drexen’s support of attorneys under Rule 5.3 of the Rules of Professional Responsibility have, likewise, validated Morgan Drexen’s support role. These states include Florida, California, New Jersey, Mississippi and Alabama.

Eight other state attorneys general, upon receiving requested information and documents from Morgan Drexen, have taken no action against the company asserting a violation of a state licensing statute.

In 2012, a Colorado District Court found in favor of Morgan Drexen and against the Colorado Attorney General ruling that since Morgan Drexen provides support to an attorney, it is likewise exempt from Colorado’s licensing requirement.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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