Business ProfileforOptimum Professional Property Management Inc

Mismanagement of non profit organization, blocking and refusing and fraudulently marking service items completed, when members attend board meeting and or submit information by owner portal, ******************** Manager willfully and continually and recklessly disregards civil code and CRRs of HOA to remedy incidentals quickly with reserves by putting major item like 7 broken mailboxes left broken for 3 months on Board Agenda for HOA Reserves to fix quickly, this should have been esculated to Board Meeting. I paid to fix 7 USPostal boxes and I directed Manager to hold the keys, this was never remedied back to me, this is unprofesdional; and 2040 tripping hazard treeroots lays wasted for 4th year 2021 *****, this is unacceptable. Manager walks property weekly and allowed 75 gopher holes living and destroying lawns even still, members show up to board meetings to report this and items never get put on Agenda for rats or gophers to fund regular exterminating services, never notifies residents of chemical herbacides or ground bait area or date, even after asking per owner portal. Manager discriminated against me telling me to make common area concrete ADA ********* out of my own pocket. Member agenda items are being blocked and refused and failed to be placed on the following months board agenda per civil code, to be presented to the Board Meeting Agenda.This is the 4th year Community Manager continues to break HOA Manager civil code. This land looks destroyed just like the movie Lion King, you cannot blame the Board, you failed and refused and committed fraud against the owner members in taking zero responsibility, still to this day taking zero responisibility, management team point to each other and claim ignorance on any issue. Maybe she thought she has a dream easy job marking items completed for years without owner verification anything was done. Remove and replace "this Team" that is illegally mismanaging our HOA that is a non profit established for "wellbeing".