2 Customer Reviews
- Date
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Review from KEVIN T
1 star12/19/2023
Called Whitehead Plumbing ********* to install a dishwasher. I purchased a new dishwasher from Lowes their install price was ******. They could not install until after Christmas. I had the dishwasher reinstalled a few months ago after remodeling and was charged 140.00.Called Whitehead plumbing today they said ****** hr. It took them a hour just to level the dishwasher after it was connected. They took twice as long to install it , and charged 236.00.I called the office to ask them about the charge. I was told it usually takes them 2 to 3 hour to install dishwasher. ( It takes them twice as long?) STAY AWAY
Whitehead Plumbing LLC Response
12/20/2023
I'm sorry you feel you were over charged. But I am glad you have your dishwasher installed, balanced and running before Christmas. It did take a bit because of the legs in the back and the techs had to pull out several times to get it balanced.Review from Sheila B
1 star11/23/2023
We called for plumber around noon on Wednesday before thanksgiving we were told it would be overtime by the time they could get her. We agreed, we had family coming it had to be done. Then at 5:00pm plumber called and said its after 5 so we are officially on holiday so if you still want me to come you have to pay for me to drive home so its will be double time. He was here less than an hour and we had to pay $350. Holiday pay. Wednesday is not the holiday. Thursday is. I told him he was price gouging because they new we had to have it done with family coming in. I dont feel we should have had to pay double time because it wasnt the holiday yet. We wont ever use them againWhitehead Plumbing LLC Response
11/24/2023
I'm sorry you are not happy about the bill. You should have called the office to discuss it. I'm glad we could fix your problem.
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