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          Find a Location

          A-1 Freeman Moving & Storage, L.L.C. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileA-1 Freeman Moving & Storage, L.L.C.

            Moving Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            11517 Broadway Ext

            Oklahoma City, OK 73114-6607

            Visit Website
            Email this Business
            (405) 751-7561

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/6/1997

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers moving & storage.

            Business Details

            This is a multi-location business.

            Find a Location

            A-1 Freeman Moving & Storage, L.L.C. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              11517 Broadway Ext, Oklahoma City, OK 73114-6607
              Email this Business
              BBB File Opened:
              12/1/1976
              Years in Business:
              50
              Business Started:
              9/1/1974
              Business Started Locally:
              9/1/1974
              Business Incorporated:
              2/3/2009
              Accredited Since:
              11/6/1997
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 006806 for this business, issued by Department of Transportation. The expiration date of this license is 12/31/2024.

              These agencies may include:

              Department of Transportation

              200 NE 21st Street

              Oklahoma City OK 73105

              (405) 522-8000

              https://www.ok.gov/odot/

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • North American Van Lines Agent
              Business Management
              • Mr. Jim Freeman, CEO
              • Mr. Norman Freeman, Vice President
              • Mr. Dennis Lovett, President
              • Adam Nevitt, Executive Vice President
              Contact Information

              Principal

              • Mr. Dennis Lovett, President

              Customer Contact

              • Adam Nevitt, Executive Vice President
              Additional Contact Information

              Fax Numbers

              • (405) 752-9599
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/30/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              A-1 Freeman errantly shipped firearms to my overseas destination placing me in legal jeopardy (prison/deportation). After 2x emails to the company, I have yet to receive a meaningful response. Still awaiting a response/update to the 22 January email; more than an acknowledgement.My household goods were delivered to my villa on the afternoon of Wednesday, 10 January 2024 and were finally unpacked on the afternoon of Thursday, 11 January 2024. During the final stages of unboxing on that Thursday, it was noted that a small box (approximately 12in x 12in x12in) contained four ************** pistols with their safety locks still attached. I consulted with the supervisor and placed the box safely out of reach of the other workers and my children.I followed up with an email to the shipping company (A-1 Freeman) and included the local coordinator in **********, **, ***************************************** as well as their relocation specialist (agent for North ************************************************** ***********************. On Friday, 12 January at 1713L, I received a reply email with an acknowledgement of message receipt stating, I'm talking with everyone to see what we can do. We will be back in touch with you. I am awaiting an update.Additional notable events/email transactions are below:Jul 26, 2023: shipping list stay vs ship - Sent to A-1 representative ********************** - Clarified which items stay vs ship - Obviously, firearms also remain in storage.Jul 26, 2023: acknowledgement from A-1 representative ********************** - We will make sure these are separated for the container going overseas.These items should not have been removed from storage and shipped. Ultimately, we received a variety of items marked as Stays behind including a lawn mower, pressure washer, large rolling tool benchthe firearms werent the only items that should NOT have been shipped overseas, but were.Finally, many, many missing/incomplete items on this shipment... awaiting an explanation.
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              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Jann H

              11/22/2021

              Horrid experience with A1 Freeman!!! They guarantee their dates, right? NO, they changed mine due to the blizzard on Feb. 17th to Feb. 20th. I kept calling and asking them to change the date because of the weather reports, but only the night before did they say they would come in the morning. I bet I called them 2 or 3 times a day for a moving date. DO YOU THINK THEY REIMBURSED ME for changing the pickup date? NO! They said they would shovel the walks, but no my neighbor did that. Do you think they salted the walks? No, and I could not find salt anywhere. One guy, who must live dangerously, wore cowboy boots. They delivered at the last possible date and let the driver call from his cell an unknown number. I also had some damage which I got little to nothing for.....I do not recommend this mover!

              Local BBB

              Better Business Bureau Serving Central Oklahoma

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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