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Find a Location

BancFirst has 67 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BancFirst

      101 N Broadway Ave Oklahoma City, OK 73102-8405

    • BancFirst

      1915 N Commerce St Ardmore, OK 73401-1382

    • BancFirst

      3801 NW Cache Rd Lawton, OK 73505-3740

    • BancFirst

      1939 N Harrison St Shawnee, OK 74804-4028

    • BancFirst

      4200 S Sunnylane Rd Del City, OK 73115-3740

    Business ProfileforBancFirst

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers Banking services.

    Business Details

    This is a multi-location business.

    Find a Location

    BancFirst has 67 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BancFirst

        101 N Broadway Ave Oklahoma City, OK 73102-8405

      • BancFirst

        1915 N Commerce St Ardmore, OK 73401-1382

      • BancFirst

        3801 NW Cache Rd Lawton, OK 73505-3740

      • BancFirst

        1939 N Harrison St Shawnee, OK 74804-4028

      • BancFirst

        4200 S Sunnylane Rd Del City, OK 73115-3740

      Location of This Business
      101 N Broadway Ave, Oklahoma City, OK 73102-8405
      BBB File Opened:
      2/1/1985
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Started Locally:
      1/1/1985
      Business Incorporated:
      7/12/1984
      Type of Entity:
      Corporation
      Number of Employees:
      1400
      Business Management
      • Mr. William O. Johnstone, Vice Chairman
      • Mr. H. E. Rainbolt, Chairman
      • Mr. Dennis Brand, Senior Vice President
      • Mr. Gordon Greer, Vice Chairman
      • Mr. Jim Daniel, Vice Chairman
      • Mr. Brian Pierson, Senior Vice President
      • Mr. David Rainbolt, CEO
      Contact Information

      Principal

      • Mr. Brian Pierson, Senior Vice President
      Additional Contact Information

      Fax Numbers

      • (405) 270-2701
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      My dad put $6,000 down for a car for me in 2019. Up until covid everything was fine. My job was required to shutdown due to covid, which made me fall behind on payments, I was still paying every month but April at the bank kept reporting it late. Because of this my credit score has dropped so bad. I reached out to see if I could get a small loan or if I could refinance and she said my credit was too low and because I had a charge off account she couldnt do it. I even asked if they could add the charge off to my car note. The motor in my car has went out, and that is how I know all this was going on, otherwise I would have no idea. Then yesterday I got a call from the auction wanting my car because ***** told him to get it. That means if I did get it taken the rent even going to give me the chance to get it caught up, they were just going to sell. Today April called me to the bank to meet with the president and he was very rude and unprofessional. I just walked out.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jonathan D

      1 star

      01/25/2024

      Absolutely terrible bank. They were very judgemental of what I was wearing and treated me like a criminal. I tried to do an international wire transfer and they flat out told me they would not do a wire for me because it was "a lot" of money. They seemed to be sharing my bank account information freely amongst themselves. I have no trust that this institution can protect and allow me to use my funds.

      BancFirst Response

      01/26/2024

      Thank you for bringing this to our attention and we will respond directly to the customer.

      Local BBB

      Better Business Bureau Serving Central Oklahoma

      BBB Reports On

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