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          Upstate Mortgage Inc has 1 locations, listed below.

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            Business ProfileUpstate Mortgage Inc

            Mortgage Broker
            BBB accredited business

            Contact Information

            8 Mckenna Commons Ct

            Greenville, SC 29615-2633

            Visit Website
            (864) 232-3830

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/5/1994

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Upstate Mortgage, Inc. provides residential mortgage loans, such as conventional, FHA, VA and USDA, for purchase and refinance. 

            Business Details

            Location of This Business
            8 Mckenna Commons Ct, Greenville, SC 29615-2633
            BBB File Opened:
            6/5/1994
            Years in Business:
            31
            Business Started:
            2/1/1993
            Business Incorporated:
            1/27/1994
            Accredited Since:
            6/5/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Ms. Valerie Lee, President/Senior Loan Officer
            Contact Information

            Principal

            • Ms. Valerie Lee, President/Senior Loan Officer

            Customer Contact

            • Ms. Valerie Lee, President/Senior Loan Officer
            Additional Contact Information

            Fax Numbers

            • (864) 232-1240
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Amanda W.

            05/11/2023

            This lender Valarie with upstate mortgage not only over qualified my loan, to cover up her mistakes but being a 1st time homebuyer, I did everything that We were coached to do. In returned all orders that were made for inspection; are not trying to be pinned on myself. The communication was not there. We were sent in a circle for months. Only to be deeper in not finding a home in enough time. Due to the neglect and mistakes, but now also having to deal with courts.

            Upstate Mortgage Inc Response

            01/15/2024

            We worked tirelessly - as we do with all of our clients - on this loan. There were so many issues that I cannot go into. We have an excellent record of closing loans that others can't. There was no neglect nor were there mistakes on our part.

            Customer Response

            01/18/2024

            As any company would come back with feedback that no mistakes were on their part. This is highly unfortunate this did not happen in my case. I have email’s and a multitude of text messages as this was their preferred method of communication. Phone calls never were answered or returned. Thankfully I have all records provided where we were over quoted and provided incorrect information. Integrity is everything. Just own your mistakes! As there were and are more than enough to show that not only was I provided incorrect Information but I also have so many documents showing a covered up mistake. As I continued to keep my realtor, and the next lender. There were absolutely no issues as you are stating in your reply that you had “trying” to approve the loan. I have since opened/closed and moved with no issues. Whether you have a great history or not; in opening and closing. Maybe others haven't came forward and or maybe there was a lot of issues on your company at the time of my loan. I have never experienced such unprofessionalism to a point of reporting. Again, own the mistake.

            Local BBB

            BBB of Upstate South Carolina

            More Info on Local BBB

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