Business ProfileforC & R Pipe & Steel Inc

In late June 2022, I stopped by the business in person to ask if they paid for metal scrap. I was told Yes. I was also told that they would drop off a container if there was a substantial amount of scrap. I assumed that they would only do this if the load was valuable enough. The counter person said that they would need a couple days notice. When I returned in early September, I called and talk to manager, ******. I sent him photos and he agreed to send container. I texted ****** a couple times over the next few days about whether to include or exclude certain items and he was immediately responsive. The container was picked up on 9/16/22 and I heard nothing for over a week. I sent a text on 9/25/22 asking if the recycling would be weighed/sorted when I returned the next week and heard nothing back. I then called on 10/5/22 and talked to a customer servicer person who said he would look into the matter. On 10/6/22 I got a call from ****** who acknowledged my text on 9/25/22 but went on to say that there was no sorting and no payment forthcoming. He suggested that there was a misunderstanding - that C&R doesn't sort anything but then he also insisted that I sent mostly steel which is not something they pay for. He denied being aware of the two catalytic converters that I threw into the container along with everything else. I asked to talk to the owner and spoke with someone named ***** who was flatly dismissive. He claimed that they only paid for valuable items that were brought to them. I thought this was a win-win arrangement by being able to clear out all of this scrap metal - lots of it useful - to a dealer that paid only for a small portion of it but enough to cover what I paid someone to help me load the container and to feel good about the transaction. Instead I feel completely cheated.