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BBB Accredited Business since

TriState Roofing Inc

Phone: (253) 363-8280 Fax: (253) 363-8288 View Additional Phone Numbers 1901 Center St, Tacoma, WA 98409 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers roofing contractor services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that TriState Roofing Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for TriState Roofing Inc include:

  • 4 complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

16 Customer Reviews on TriState Roofing Inc
Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 16

Additional Information

BBB file opened: August 02, 2010 Business started: 11/01/2007 in WA Business started locally: 11/01/2007 Business incorporated 10/01/2007 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity


Business Management
Mr. John Holum, President Mr. Rafael Gonzalez, Superintendant Mrs. Jackie Lewis, Marketing Manager
Contact Information
Principal: Mr. John Holum, President
Business Category

Roofing Contractors Commercial Roofing Contractor - Metal Roofing Siding Contractors Windows - Installation & Service Doors Doors - Installation Doors - Vinyl Doors - Commercial Storm Windows & Doors Windows Windows - Vinyl Contractor - Flat Roof Gutters & Downspouts Contractor - Roofing Spray Foam Insulation Roofing Contractors (NAICS: 238160)

Hours of Operation
Monday - Friday
8:00am - 5:00pm
Method(s) of Payment
100% financing with zero money down, all major credit cards, checks 
Refund and Exchange Policy
100% guarantee. We back our work
Alternate Business Names
Tri State Roofing
Business Management

According to Washington Secretary of State, John Holum is also the president of Seattle's Best Home Improvement Inc and TriState Exteriors Inc. For more information on Seattle's Best Home Improvement Inc, refer to its BBB Business Review at For more information on TriState Exteriors Inc, refer to its BBB Business Review at

Customer Review Rating plus BBB Rating Summary

TriState Roofing Inc has received 4.3 out of 5 stars based on 16 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.