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Find a Location

Health North Family Medicine LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHealth North Family Medicine LLC

    Health
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Health North Family Medicine, LLC. offers family practice services and natural hormone replacement.

    Products & Services

    Medical Services Organization

    Business Details

    This is a multi-location business.

    Find a Location

    Health North Family Medicine LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      35911 Kenai Spur Hwy Ste 6, Soldotna, AK 99669
      BBB File Opened:
      8/3/2010
      Years in Business:
      15
      Business Started:
      3/20/2009
      Business Started Locally:
      3/20/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Dr. Rod Hall, Member
      • Ms. Cheri Ray, Practice Manager
      Contact Information

      Principal

      • Dr. Rod Hall, Member

      Customer Contact

      • Ms. Cheri Ray, Practice Manager

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/29/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I went to this doctor's ****** on Monday, February 13th, 2023 for a regular wellness exam/woman's physical health check-up. I was informed by my current medical insurance provider (Moda Health through Aetna) that they are in network with this doctor's ****** (Health North Family Medicine LLC) so I figured I wouldn't have any huge out-of-pocket costs after the visit since it was just supposed to be a basic wellness exam (getting blood drawn once, a pap smear, general questions asked about my health.) Both my medical insurance provider and the doctor's ****** front desk staff failed to mention a single word about "tier levels" that can affect how much you owe on your medical bill, and I found out after my visit that this ****** is at a "tier 3" with my insurance provider, which means the lowest amount of coverage possible to my knowledge. This comes off to me as false advertisement because I was told this would be an in network doctor's visit and then I was charged $952.50 for my doctor visit, and still have not been given a receipt showing what this money went towards. Dr. *************** also performed an EKG test on me during this visit without letting me know whether or not this would be covered under my insurance plan. Fast forward to over a month later and I am sent 2 bills in the mail from Quest Diagnostics (relating to this doctor visit) one saying I owe $316.63 (this one says my insurance provider covered no costs for the pap smear and lab testing) and the other saying I owe $52.41 for additional "lab fees." I believe that I am being grossly overcharged for a simple wellness exam and still don't understand why. It doesn't seem like ***************/Health North Family Medicine is in network with Moda Health/Aetna when my out-of-pocket costs are this high. I asked around, and other people have told me that wellness exams are generally only supposed to cost between $100-$200, so what is going on here?

      Customer Reviews

      0 Customer Reviews

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