Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Active Enterprises Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforActive Enterprises Inc

    Propane

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Active Enterprises Inc is a contractor that offers the retail sale of RV parts and supplies, propane installation, propane and gas filling services, as well as fireplace sales, installations, and repairs.

    Products & Services

    Propane Gas Sales and Services, RV Parts and Accessories, RV Dump Station, Propane Fill Station, RV Hoses, Torches, Fittings, and Regulators, Metal Fabrication, Fireplace Sales, Installation, Parts and Repairs

    Business Details

    Location of This Business
    1318 Pacific Ave N, Long Beach, WA 98631-3631
    BBB File Opened:
    3/1/1997
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Incorporated:
    12/22/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Dale W Jacobson, President
    Contact Information

    Principal

    • Mr. Dale W Jacobson, President

    Customer Contact

    • Mr. Dale W Jacobson, President
    Additional Contact Information

    Website Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amanda B

    1 star

    04/02/2023

    Unprofessional customer service on the phone when trying to get our propane tank filled after purchasing a home with the tank on it. I was told there was no history of the tank having been serviced by Active in the past and they refused to service the tank. I was told to call the other propane companies to track down who owned the tank previously for servicing. The next company also had no history of servicing our tank but made an effort at providing customer service and information. After we had the second company take us on as a customer and fill our tank, ********************** mailed us a bill for leasing the tank. I contacted Active and was again treated poorly on the phone so I asked to speak with a supervisor. ****** called me and told me the tank was indeed his even though his receptionist checked and found no such record or billing for this tank location. I told ************** was happy with the second propane company and wanted to stick with their services. ******* told me he would have his tank collected and I told him I wasnt going to have the tank leave the property until I used the propane that I had paid for from the second company. ****** told me I could call him when I was ready to switch tanks from the second company and I agreed. I next received a bill from active for $50 of propane which I had not requested nor been offered by Active. Active had added propane to a tank they initially was not theirs and now wanted me to pay for propane from them I didnt want or need. The propane billed by Active was twice the cost of the propane I purchased from the second company who provided actual customer service and information. ********************** practices sneaky business with poor communication and deceptive practices.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.