Customer ReviewsforMainstream Electric, Heating, Cooling & Plumbing
102 Customer Reviews
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Review from Steph H
5 stars08/07/2024
This is my third plumbing job with Mainstream and I'm impressed with their prompt and efficient work as well as cleaning up after the job. I will be using them for additional work on our home and highly recommend them. Thanks Mainstream!Mainstream Electric, Heating, Cooling & Plumbing Response
08/09/2024
Thank you for your review, I am glad to hear you found trust in our company. We look foward to working with you in the future and hope you have a lovely week. Take care from the Mainstream Family.Review from Douglas J
5 stars07/02/2024
More than impressed! I moved into a new home nearly 3-years ago. I had several immediate issues which I needed to resolve. The first was insufficient electrical to run a resort suite in the house for guests. Mainstream upgraded the electrical beyond my satisfaction. Secondly was the well water in the gated community. This was not an easy task given the complexities of the unusually bad water quality. They conducted water tests and turned the yellow iron and mineral laden water to ******* clear drinking water. I also needed a humidifier and that was installed and is a beautiful set and forget whole-house unit. They also upgraded the ** filtration system. The prices were very reasonable. So much so that I was very happy to tip the workers for the extra mile they went to provide superior service. All of the people performing work on my home were beyond reproach in their friendly demeanor, knowledge and professional attitude toward all aspects of the work performed. Additionally, they all exercised extreme care for the home while performing their tasks. There were time in which they called to delay some work due to emergencies they really had to address for others in severe distress. I was more than happy to reschedule for a day or two knowing that I would want the same treatment at a later time if that were to happen to me. I would say that they displayed great concern and dedication to the needs of their customers. I do not trust any other company to provide services knowing that this is the one company that honestly seeks to provide very high caliber quality service to its customers. I recommend them whole-heartedly and without any reservations for any electrical, plumbing or **/Heating needs you may need.Mainstream Electric, Heating, Cooling & Plumbing Response
07/03/2024
Wow! Thank you greatly for taking the time to leave us this raving review. I am thrilled to read this and it makes my heart happy. We truly strive to be the best and I am so happy it did not go unoticed. Thank you again for your kind words it truly made my day better- as well as the whole company. This is why we love what we do is for customers like you! I hope you have an amazing weekend coming up and we look foward to working with you in the furture. Thankful we have a life long customer like you and that you will also spread the good word about Mainstream. Take care, you are an amazing human.Review from Alison (Lisa) A
5 stars04/17/2024
I just had **** from Mainstream do some work for me. I was highly impressed with him! He was friendly, professional, kind. He impressed me that he noticed my awful ******* outside. I asked how much to fix. He told me and said he had time to fix it today! I realized how bad it was and said fix it. So he ran and got the parts and fixed it! I am very pleased and highly recommend him. Would ask for him if need any future work done! Thank you, ****!Review from Mike J
1 star04/10/2024
Dont fall for these fake reviews I called them and scheduled to come out to clean out the clogged line in the kitchen when technician came out he double the price and tried selling me other services they provide so he spend ***** min trying unclogging the line and said that is it Im done it cant be unclogged so we have to charge me another $220 to try for 30 more minutes what a waste off money and time stay away from these scammersMainstream Electric, Heating, Cooling & Plumbing Response
04/18/2024
Hi ********** was concerned to hear that you had this kind of experience with Mainstream. I see our Client Resolution Specialist had reached out right away in hope to resolve your concern. I see we refunded half the amount at ******. We tried out best to resolve your clogged kitchen sink, we pushed out as much grease as possible. I am glad though the plumber that came out after Mainstream was able to get the rest removed. I hope you can forgive us, we did our best to get the job taken care of and genuinely tried to recover and keep you as a client. Thank you.Review from Rick C
5 stars03/09/2024
Mainstream was very responsive to my service request. The technicians (******* and ***) were professional and completed the work quickly and professionally. I'm quite satisfied!Mainstream Electric, Heating, Cooling & Plumbing Response
03/12/2024
I'm really glad to hear that your experience with Mainstream was positive! It's always reassuring when a service provider is responsive and delivers professional work. It sounds like ******* and *** did an excellent job, completing the work efficiently and to your satisfaction. Your satisfaction is incredibly important, and it's great to hear that Mainstream met your expectations. If you ever need assistance in the future, don't hesitate to reach out. They'll surely be happy to help.Review from Debbie M
5 stars02/07/2024
Thank you Mainstream!!**** (quote for electrical work) and *** (physical electrical work) were wonderful. **** went over our options in detail. *** came to the house shorty after to complete the work. *** was great about updating me throughout the process. Work was completed perfectly. This is the third job we have had Mainstream complete for us. We will definitely keep recommending Mainstream to everyone.Mainstream Electric, Heating, Cooling & Plumbing Response
02/08/2024
Thank you so much for your heartfelt review! It's incredibly gratifying to hear about your positive experiences with both **** and ***. We're thrilled to know that they provided you with exceptional service and made sure to keep you informed every step of the way. Your loyalty and continued support mean the world to us, and we're honored to have had the opportunity to work with you on multiple occasions. Please don't hesitate to reach out if you ever need assistance again, and we truly appreciate your recommendations to others. Thank you for choosing Mainstream!Review from Douglas R
5 stars12/18/2023
The work was excellent. The guys were very professional and would explain anything I was interested in while they were doing the work. They arrived on time and finished about 2 to 3 hours earlier than originally planned. I have recommended the company and the workers to some friends incase they need your services. They also gave me information on a tool( I never heard of) that can be used to remove and allow cleaning of the faucet screens. I have purchased one. Thanks **********Mainstream Electric, Heating, Cooling & Plumbing Response
12/19/2023
Thank you so much for taking the time to share your experience with us. Your words have truly touched our hearts. We are incredibly pleased to hear that you found our work excellent and that our team of professionals lived up to your expectations.
Our team takes great pride in ensuring that our customers not only receive top-quality service but also have a clear understanding of the work being done. We're thrilled to know that they were able to explain everything to your satisfaction and make your experience more informative.
Punctuality is something we hold in high regard, and we're glad to hear that our team arrived on time and even completed the job ahead of schedule. Your time is valuable, and we appreciate your acknowledgment of our commitment to efficiency.
It's heartwarming to learn that you've recommended our company and workers to your friends. Word-of-mouth referrals are the highest form of praise, and we couldn't be more grateful for your trust and support.
We're also pleased to hear that our team was able to introduce you to a useful tool that you've purchased. It's these little extra touches that we hope make your life easier and more convenient.
Please know that your feedback means the world to us, and we are here to serve you whenever you need our services in the future. If there's anything else we can assist you with, don't hesitate to reach out.
Once again, thank you for choosing our company, and we look forward to serving you and your friends in the future.Review from Ellen H
5 stars12/14/2023
I've now had Mainstream's annual maintenance plan for 2 full years, and I'm extremely pleased with their service. They call when they're on their way, are very polite, and leave everything clean. ***** has come twice to flush my tankless water heater. He's very thorough, explains everything, has a recommendation for improving my system, but doesn't push a hard sell - that's important to me. **** (I think is his name) just completed a very thorough checkup of my furnace on my annual plan. He also was very polite and left everything clean and tidy.I've already renewed my plan for the next year!Review from Melissa L
5 stars12/05/2023
Title: ******************* and Professionalism from Mainstream Electric and Plumbing!I recently had a ************************** performed in my home by Mainstream Electric and Plumbing, and I am thrilled to share my outstanding experience. After a fire incident, I was in dire need of electrical repairs, and Mainstream Electric and Plumbing came through with flying colors.First and foremost, I want to express my gratitude towards *******, the electrician assigned to the job. From the moment he arrived, he exuded confidence and expertise. *******'s ability to effectively answer all of our questions and provide detailed explanations of his process was truly remarkable. He took the time to ensure we fully understood the work that needed to be done, giving us peace of mind throughout the entire project.One aspect that impressed me was *******'s installation of an Arc Fault Circuit Interrupter (AFCI). This safety mechanism is designed to prevent fires from occurring in the first place, and it demonstrated *******'s commitment to not only fixing the issue but also prioritizing our safety. This attention to detail and dedication to maintaining a secure electrical system further solidified our trust in Mainstream Electric and Plumbing.Overall, I am delighted with the service I received from Mainstream Electric and Plumbing, specifically from *******. His professionalism, meticulousness, and ability to get the job done right were truly commendable. I wholeheartedly recommend ******* and Mainstream Electric and Plumbing to anyone in need of electrical services. Their exceptional service and commitment to customer satisfaction make them stand out in the industry. Thank you, Mainstream Electric and Plumbing, for providing top-notch service when it mattered most!Mainstream Electric, Heating, Cooling & Plumbing Response
12/06/2023
We are sincerely grateful for your kind words and the time you've taken to share your exceptional experience with Mainstream Electric and Plumbing. Your feedback means the world to us, and we're thrilled to hear about your satisfaction with our Outlet Restoration service.
First and foremost, we'd like to express our gratitude for your trust in us, especially during a challenging time following a fire incident. We understand the importance of prompt and reliable electrical repairs, and we're delighted that we could provide you with a solution that met your needs.
*******, our dedicated electrician, is indeed a valuable member of our team. We're pleased to hear that he delivered exceptional service and professionalism throughout the entire project. His commitment to ensuring your understanding of the work and his focus on safety, demonstrated by the installation of the Arc Fault Circuit Interrupter (AFCI), are attributes we highly value in our team members. Your peace of mind is our top priority, and we're thrilled that *******'s expertise contributed to that.
We appreciate your recommendation of ******* and Mainstream Electric and Plumbing. Customer satisfaction is at the heart of everything we do, and your endorsement reaffirms our commitment to providing top-notch service.
Thank you for choosing Mainstream Electric and Plumbing for your electrical needs, and we're here whenever you require our assistance in the future. Your satisfaction and safety are of the utmost importance to us.Review from John L
5 stars12/01/2023
****** did an excellent job. He was knowledgeable and skilled. Great job!!!Mainstream Electric, Heating, Cooling & Plumbing Response
12/04/2023
Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that ****** exceeded your expectations and provided excellent service.
We are incredibly fortunate to have ****** as part of our team, and we will be sure to pass along your kind words to him. Your feedback is valuable to us, and it motivates us to continue delivering the best service possible.
If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
Customer Review Rating
Average of 102 Customer Reviews
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