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Find a Location

Rock Creek Country Club has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRock Creek Country Club

    Public Golf Courses

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5100 NW Neakahnie, Portland, OR 97229
    BBB File Opened:
    5/18/2005
    Years in Business:
    22
    Business Started:
    5/11/2001
    Business Started Locally:
    5/11/2001
    Business Incorporated:
    5/11/2001
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • U S Golf Clubs Of Oregon LLC
    • U S Golf Services Of Oregon LLC
    • Clubhouse At Rock Creek, The
    • Rock Creek Clubs & Grill
    Business Management
    • Mr. Mike Eichenberger, Manager
    Contact Information

    Principal

    • Mr. Mike Eichenberger, Manager

    Customer Contact

    • Mr. Mike Eichenberger, Manager
    Additional Contact Information

    Fax Numbers

    • (503) 645-1755
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    In 2019, we signed a contract with Rock Creek to hold our wedding in 2020. After the pandemic hits, we rescheduled to 2021. In 2021, we and the Events Manager has been working together to create a smaller event due to my (the bride) entire family cannot attend the wedding due to covid since they all are overseas. After the Event Manager and I agreed to create a smaller event to utilize a non refundable deposit, the *** ************* asked us again about the details of the rescheduled event. Everything she asked had been talked about with the Event Manager. However, this time, April insisted that we had to spend the same amount of money as what we originally were going to spend, not a smaller event. We have confronted to her that the miscommunication was on their end with multiple screenshots. However, she just kept telling us that we did not sign addendum, which they never sent. She pushed us to cancel our event and take our deposit and refuses to take phone call. Unfair practice

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Taylor G

    1 star

    06/25/2022

    Right before COVID hit, I was helping my close friends plan their wedding here. Although the interior of the building was more dilapidated than we would have liked, the outdoor scenery was beautiful and ultimately we were just excited to finally pick a date and start planning. COVID threw a wrench in the plans of course, but we were happy to work with the venue to find a replacement date.I can't even describe the frustration of being on the other end of an email with the management of this club. To get a response at all, let alone a response that made sense, was like pulling teeth for my friends. The biggest grievance among many was that the bride's family lives in ******* and were legally unable to travel to attend the wedding in the short window they permitted a reschedule -- a window they were never even contractually obligated to. This was among MANY last minute contract changes that made my responsibilities as Maid of Honor extremely difficult. How can someone in good faith expect a daughter to get married without her parents present? In my opinion, it was clear that they no longer wanted to honor the event we had planned, but rather wanted us to relinquish the deposit so they could line their pockets during COVID.As a MOH, you are tasked with a lot of crazy things, but I never anticipated being tasked with compiling screenshots of emails for a small claims court date. Every other vendor was a breeze to work with; **** was a complete nightmare. I would never recommend anyone host their event at **** unless they like feeling held hostage by a deposit and unanswered emails.

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