Business ProfileforSteve's Imports Inc

Date of incident occurred mid - end of December to current.Money paid was $2,000 for the repairs made.The business committed to returning the vehicle to the condition it was in when we brought it in for repairs. The nature of this dispute is that the vehicle is worse off than when we brought it in, and were told that the repairs had been completed without issue, this was false as the issue was not resolved and in fact got worse after the repairs.They have offered to do another repair on the leaking sunroof of the vehicle, with labor and part replacements. (More money spent)The issue - We have a 2016 ***** XC90. We brought it into *****'s imports due to a leaking sunroof causing issues with the electronics and worry of water damage throughout the vehicle. They initially told us that the entire sunroof would need to be replaced, an insurance adjuster looked at it and dubbed the car totaled. *****'s agreed to return the car in the condition it was brought in -- which meant some errors from the electronics but the vehicle ran and drove 100% normally. They also said they would fix the leak with other means they recommended and when the service was done informed us that the leak was no longer a problem, and that the vehicle was working as intended. The very next day the sunroof continued leaking into the car causing further problems. We are getting transmission issues, key not recognized issues, the car is practically inoperable. We have tarped it to prevent further damage and contacted them many times to work for a resolution to resolve the issue, it feels like we are getting evasive responses and slow response times if any at all. We would like for this shop to own the work that they did, and achieve the results they informed us they had.