Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Midas has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midas

      680 W 7th Ave Eugene, OR 97402-5114

    • Midas

      1685 Lancaster NE Salem, OR 97301

    Business ProfileforMidas

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is a Midas franchise offering auto repair, maintenance, oil, tuneup and brake services.

    Business Details

    This is a multi-location business.

    Find a Location

    Midas has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midas

        680 W 7th Ave Eugene, OR 97402-5114

      • Midas

        1685 Lancaster NE Salem, OR 97301

      Location of This Business
      680 W 7th Ave, Eugene, OR 97402-5114
      BBB File Opened:
      7/1/1994
      Years in Business:
      16
      Business Started:
      9/13/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Express Auto Care LLC
      Business Management
      • Mr. Steve Nohrenberg, Managing Member
      Contact Information

      Principal

      • Mr. Steve Nohrenberg, Managing Member

      Customer Contact

      • Mr. Steve Nohrenberg, Managing Member
      Additional Contact Information

      Fax Numbers

      • (541) 743-2307
        Primary Fax

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/04/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      This is a complaint towards Midas in ****** to be specific. I had an issue with my timing chain making very load noises and it was basically broken. Long story short I had them open the crank case where the timing chain is and fix any issues that were there. The mechanic that worked on my car told me verbally about the tool he needed to get to hold the cams in place so he could change my timing chain. This is proof that he did in fact work on the chain. That is a very important key for what happens next. Right when I started my car it was making a new internal noise. I ignored that noise and thought maybe that is just how it is supposed to sound because I trusted Midas to fix the issue I paid for.A few months later, the new noise got louder and I noticed lots of oil coming out from my engine from the spot that was supposedly fixed. I put oil in my engine and it came out of the bottom almost as fast as I put it in. Took it back to Midas then the manager saw the oil coming out. The manager refused to admit that the work of his shop caused the leak which was not there before Midas touched my car. He especially did not confirm or deny this over the phone. So Midas "gifts" me a used engine (they knew they messed up). When I started the car after they installed it, there's still a noise like knocking. The manager did not acknowledge the noise and had me sign a paper to take my car. I felt so bullied into signing the paper because the manager had been nothing but rude up until this point and I knew if I questioned him he might just say I can't have my car. Now 8 months later, my car has bad leaks from seals and the timing is affecting my transmission.Called corporate twice and twice was promised someone from corporate would call me or email me. I waited then the manager from the Corona Midas calls. I did not talk to him because I was told managers are not to call customers about these issues.Now my engine is ruined and it's dangerous to drive my car because of Midas.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elisha C

      1 star

      04/03/2022

      This Midas Location at ******************** has embezzled over $2,000. I came for repairs on my car and was given an estimate of $4,242.00. Something didn't seem right. A day after getting the work done, I had to return to this Midas after a near accident on ******* Drive. They said it was a bad "shock". Being a women, who almost died, I was suspicious, so I got their work inspected by Good year and Meineke, who both confirmed that Midas Had NOT completed most of the work on my vehicle. They change my brakes and rotors!...for over $4k. I have filed a lawsuit in small claims. But this location should not be able to operate business that endangers the lives of others.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.