Customer ReviewsforMeineke Car Care Center # 991

I took my truck, **** **** escape into Meineke #*** on Sept.24 for a new water pump,hoses timing chain and thermostat.This is all that was suppose to be done! **** insisted that the heads need to be removed. That is not true I checked!!! The heads on truck were damaged the manager then says I don't have to pay extra but has to order part.**** the owner of this business is trying to charge me $5000 for this! I had to take out a Loan for $2500 which come to find out (3 other shops estimates) would cover all the repairs to my vehicle with money left over! He has had my truck for a month now and still insist that he is waiting on parts or there is a new problem with my truck. Now there is a oil pressure problem.There was no problems with my vehicle besides the water pump when I took my truck to Meineke. I had to rent a car at $400 week because I work five days a week. .This has drained my saving and put a strain on my health due to stress I am 65 and worrying how I am going to pay for this and get back and forth to work. I will never take my vehicle near this place again! It is a rip -off ,price gauging is the way they make a living.

Do yourself a favor and go somewhere else. I took my car to get an alignment and was told to drop it off so I did and left, about 20 mins after I left I get a phone call saying my car had some parts that were broken and couldnt get the alignment done until the parts were replaced. I was told it was going to cost me just about ***** to fix my car .I guess they just saw some naive girl and wanted to take advantage. Took my car somewhere else and they were able to do the alignment without a problem.