Business ProfileforPower Auto Group

Bought a truck from them. At the end and final signing of the truck I wanted to make sure that the plates were going to be sent to my new address. And there was a new address because I had recently moved to ****** and they were aware of this prior to me even showing up but they wanted to keep the paperwork with my Washington address on it and that worried me. They said it was no big deal and not to worry about it and I asked him three four five times just had to make sure and be confident that the plates were not going to be mailed to my old address and would be mailed to the new address and they reassured me every time I asked him. That being said, it was a couple days before my temporary tag was about to expire I contacted them said I still haven't received my tags yet and my temporary tags about to expire. I they replied back and said oh no big deal your tags should be on the way I'll check on that when I get into the shop or whatever he said. And I had asked for a new temporary tag if the plates were going to take a while to process or whatever the problem was I didn't know and he agreed and said yeah we'll send you a new temp tag and get the plates squared away and get them to you as well. I have all of this in emails they have all the emails as well I have emails from before stating that I was moving to ****** and ********************** I have everything documented. Anyways the tags never come and they tell me that I now have to go to Washington and pick up my own tags and registration from the **** I explained to them there's not time in my life for this I'm a single dad of two boys and I work and I'm with my children I work and I'm with my children that's all I have time for I don't have free time to go do something like that and I would never would have signed up for something like that knowing that I don't have time for that. Now they won't even talk to me they won't even communicate with me I have no idea what's going on. All I want are my tags, please.