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Find a Location

McLoughlin Chevrolet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • McLoughlin Chevrolet

      16700 SE McLoughlin Blvd Milwaukie, OR 97267-4812

    • McLoughlin Chevrolet

      PO Box 68237 Portland, OR 97268-0237

    Business ProfileforMcLoughlin Chevrolet

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.86/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    McLoughlin Chevrolet offers automotive sales and service for new and pre-owned vehicles.  They also offer parts and accessory sales for all General Motors products.

    Products & Services

    New Vehicles, Used Vehicles, Service, Parts & Accessories

    Business Details

    This is a multi-location business.

    Find a Location

    McLoughlin Chevrolet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • McLoughlin Chevrolet

        16700 SE McLoughlin Blvd Milwaukie, OR 97267-4812

      • McLoughlin Chevrolet

        PO Box 68237 Portland, OR 97268-0237

      Location of This Business
      16700 SE McLoughlin Blvd, Milwaukie, OR 97267-4812
      BBB File Opened:
      2/1/2000
      Years in Business:
      10
      Business Started:
      10/28/2013
      Business Started Locally:
      11/1/1985
      Business Incorporated:
      8/8/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • M&N Dealerships VIII LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Sa:
      8:00 AM - 8:00 PM
      Su:
      10:00 AM - 7:00 PM
      Business Management
      • Mr. Joe Khorasani, General Manager
      • Ms. Lisa Rhodes, Office Manager
      Contact Information

      Customer Contact

      • Ms. Lisa Rhodes, Office Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have been working on getting the paint on my vehicle fixed for 4 months now via warranty, been speaking directly with the service manager for several weeks, Ive sent pictures of the defects and scheduled a time for a timely repair. I dropped off my vehicle for the appointment on time where they assured me they would take it to the *********************** where the repaired would be made.They told me it would take a few days to repair the failing paint, a week had passed by with no update so I called them just to find out my car had been sitting all week with no work performed. Frustrated already with no loaner I picked up the car and was told Id receive a call in a day or two with an update. Still have yet to be contacted after leaving messages. Ive been on phone calls w ***** customer care for weeks now and they keep telling me McLoughlin should be able to repair the vehicle regardless if I purchased from them or not and whether they have a collision center or not. Worst experience with any service center Ive ever and I need the issue to be resolved. Just yesterday the service manager texted me saying he cant help me even though he told me to my face he would fix the issue
      Read More

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rod M

      5 stars

      04/27/2023

      This turned out to be a great experience with an unsure start! We had a true test of how far a car dealer would stretch to make a customer delighted. The initial proposal was a pleasant surprise with a trade in offer that made the deal incredibly attractive. Working together was the hallmark of this deal as the people at McLoughlin pulled out all the stops to not only provide a car delivered to me out of state, but to do it in record time. I appreciated beyond words dealing with people who do not focus on what they CANNOT do, but rather search ways to make my car buying experience easy and super convenient. I am incredibly impressed at the way everyone worked together with me to get a car on my doorstep, quickly, and save me money in the process. ***** to ************, ********************** and to the owners who must be providing a great place to work for these folks to be so driven for customer satisfaction. Bravo!

      McLoughlin Chevrolet Response

      04/28/2023

      Thank you *************  I am glad we were able to make this a positive experience. Enjoy your new vehicle and we look forward to serving you in the future.

      Local BBB

      BBB Great West + Pacific

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