Business ProfileforAutoNation Ford Bellevue

The worst experience of my life! Left my vehicle for repair of a strut that was swept under the rug upon purchase. Yet, confirmed to need repair by a different GMC dealer and within warranty...After 1.5 months of AUTONATION having my vehicle "for repair", and MULTIPLE voicemails without response, I finally got word "they could not reproduce the issues & the vehicle was ready". Although paperwork suggesting repair was provided upon drop off from GMC Certified mechanic. With things not adding up, a 3 hour commute for a pop in visit was made- to find my vehicle DAMAGED from an unexplained collision, 700+ unexplained miles and no repairs made to the strut. This "business" could not explain the location of my vehicle while in there possession, how the damage occurred and/or who had been driving the vehicle.The mileage discrepancy was said to be an entry error (proof upon drop off this was not an error) The damage was initially denied to full extent by Auto Nation.. Then images were cross referenced from drop off, showing no prior damage & obvious NEW Front end DAMAGE .. With their hands tied, they offered body damage repair but refused to provide a new full point inspection as the damage did appear to be a big deal to THEM.OVERALL- The finger was pointed at me for buying a used vehicle in the first place, GM ***** is a complete ************* artist at the least. When no agreement was made on AutoNation's part, to fix the damage they caused and or the original repair of the struts (under warranty), the suggested help of a lawyer was mentioned... The response from AutoNation was "Good, we have a building full of them. Good luck". What great customer service! Pat on your back GM ************************************** utter disrespect, unethical behavior & being taken full advantage of as woman, the only semi solution to this nightmare was involvement of a male. Call me a *****, but this a fair warning to steer clear of this ruthless establishment and it's shady people.