Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sailrite Enterprise, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSailrite Enterprise, Inc.

    Online Retailer
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.82/5stars

    Average of 159 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2018

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sailrite is an online and catalog retailer that sells fabric, Sailrite branded sewing machines, tools, hardware and supplies for the DIY sewing lifestyle. Customers frequently sew for their boat, home, RV/auto and patio. The company also sells pre-plotted sail kits, canvas bag kits, bimini and dodger kits and more. On the non-retail side, the company offers free, high production quality how-to project videos hosted on their company website and YouTube channel.

    Products & Services

    This firm offers canvas, hardware, sewing machines for marine market.

    Business Details

    Location of This Business
    2390 E 100 S, Columbia City, IN 46725-9800
    BBB File Opened:
    10/5/2005
    Years in Business:
    55
    Business Started:
    1/1/1969
    Business Incorporated:
    12/28/1992
    Accredited Since:
    5/18/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Sailrite Enterprises
    Business Management
    • Mr. Matt Grant, Vice President
    • Mrs. Hallie Grant, President
    Contact Information

    Principal

    • Mr. Matt Grant, Vice President

    Customer Contact

    • Mr. Matt Grant, Vice President
    Additional Contact Information

    Fax Numbers

    • (260) 818-2005
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Have called repeatedly trying to resolve the issue regarding the sewing machine I purchased and have been given no solutions and they are trying to avoid exchange/refund of product even though they have a 5 year manufacturer guarantee Id like this resolved without having to go to court as this is affecting my business income.
    Read More

    Customer Reviews

    159 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carolyn D

    5 stars

    02/23/2024

    I love love my fabric. Im in the process of making cushions for my kitchen chairs. Yes, even though it was on sale I spent more than l lnormally would have. But the quality of the fabric is superb! Ill definitely shop here again

    Local BBB

    BBB Serving Northern Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.