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Find a Location

Velocity Truck Centers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVelocity Truck Centers

    Truck Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/31/2002

    Years in Business: 73

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company is a Freightline dealership offering truck sales, part sales, service department and body shop.

    Business Details

    Location of This Business
    15151 Al Highway 20, Madison, AL 35756-4423
    BBB File Opened:
    1/1/1951
    Years in Business:
    73
    Business Started:
    1/1/1951
    Business Started Locally:
    1/1/1973
    Business Incorporated:
    1/1/1951
    Accredited Since:
    10/31/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 670505263 for this business, issued by Alabama Department Of Revenue. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Alabama Department Of Revenue

    50 North Ripley Street

    Montgomery AL 36132

    (334) 242-1000

    https://www.ador.state.al.us

    Type of Entity:
    Corporation
    Business Management
    • Mr. Tracy Linville, General Manager
    Contact Information

    Principal

    • Mr. Tracy Linville, General Manager

    Customer Contact

    • Mr. Tracy Linville, General Manager
    • Mr. Neely Coble IV, General Manager
    Additional Contact Information

    Fax Numbers

    • (256) 353-6316
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    To Whom it may concern, Hi this is ****** **** with 48 Xpress Trucking. We needed repairs done in September 2022 to a Kenworth W 900 L differential caused by shock load in which it was damaged. This occurred in Madison AL and we brought the truck to Velocity Truck Center. The repairs cost $7400. 2 weeks later the differential was leaking and when we tried to make contact with Velocity we were told someone would call us back which never happened after numerous calls to the shop. Finally I contacted the corporate office which said we needed to get the truck back to Velocity 1500 miles away. The truck never made it back to AL before it broke down in NJ. where no velocity centers are located. We are now facing a whole new bill of $8000 to have it fixed again, as well towing fees, rental fees, and lost wages which doesn’t seem right. We contacted Velocity again and once again are told someone will call back. Please help , please file a complaint.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Alabama

    BBB Reports On

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