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Find a Location

Just GM Auto & Truck Repair Plus has 1 locations, listed below.

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    Business ProfileforJust GM Auto & Truck Repair Plus

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/29/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Just GM Auto Repair Plus specializes in domestic and foreign automotive and truck repair.

    Products & Services

    This company specializes in brakes, suspension, engine and transmission replacement, electrical and drive ability diagnosing for both gas and diesel engines.

    Business Details

    Location of This Business
    1878 US Highway 278 W, Cullman, AL 35057-1204
    BBB File Opened:
    7/18/2014
    Years in Business:
    14
    Business Started:
    5/1/2009
    Business Incorporated:
    3/10/2010
    Accredited Since:
    4/29/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mrs. Britnie Mickle, Secretary
    • Mr. Chris Phillips, Manager
    • Mr. Ken Garretson, Service Manager
    Contact Information

    Principal

    • Mr. Chris Phillips, Manager

    Customer Contact

    • Mr. Dorgan Phillips, Owner
    • Mrs. Britnie Mickle, Secretary
    • Mr. Chris Phillips, Manager
    • Mr. Ken Garretson, Service Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    April/May 2021 Our truck went to ******* to get a 4wheel drive shift module on the 2014 Platnium transmission. When we got the truck back it had 6 engine codes showing on it. It went back to ******* for the engine codes and the turbo boot was knocked loose. It went back to ******* to be fixed. They said it needed timing chains. They supposedly put timing chains in it. We drove it less than 100 miles and the cam gear came off and fell inside the crankcase and ruined the motor. We had to wait about 8 months on a new motor from ****** engines. They put the motor in and pulled the threads out of the crankshaft. Tried to put the harmonic balancer on. Instead of using the tool made for that ******************* tried to pull it on with an impact and pulled the threads out. Stripped the bolts out of the water pump they charged us $240 ish for and put helicoil in it. Busted the valve cover and put silicone on it to stop the leak where it was busted. Beat the harmonic balancer on with a hammer. Put a longer bolt in the crank with a nut for a spacer. The balancer walked around and messed up the timing gear on the crank. We had to take it to another mechanic to be fixed properly. ******* payed ****************************** $1800 to fix what their mechanic screwed up. The mechanic said on ******** that he pretty much done it on purpose. I have the screenshots from it. We have paid the truck payments and full coverage insurance on the truck the whole time. Our extended warranty has expired.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Alabama

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