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BBB Accredited Business since

Merritt Communications Inc.

Phone: (866) 929-3663 Fax: (916) 966-4525 View Additional Phone Numbers 5510 Birdcage St Ste 210, Citrus Hts, CA 95610 http://www.merrittcomm.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Merritt Communications Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Merritt Communications Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Merritt Communications Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 03, 2008 Business started: 01/16/1995 in CA Business incorporated 01/03/2005 in CA
Type of Entity

Corporation

Business Management
Mr. Doug Merritt, President
Contact Information
Principal: Mr. Doug Merritt, President
Business Category

Telecommunication Equipment & Systems Service & Repair Telephone Communications Telephone Companies Videoconferencing Services

Refund and Exchange Policy
Our products come with a 30 day money back guarantee. In many cases you can try out a product free of charge right in your office which helps to minimize returns and aids in the decision making process. We have been in business for nearly twenty years and have no complaints. liens, judgements or litigation of any type so working with Merritt Communications is a safe choice. We think you'll like our difference.
Products & Services

Merritt Communications is a twenty year local and national reseller of communication headsets, telephones, audio conferencing products, video conferencing solutions and repair services. Our prices are fair, our service exceptional, great selection.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.