BBB Business Review

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This business is not BBB accredited.

Shop 2 Wear

Find a Location

Phone: (888) 370-5416 733 Hildebrand Cir, Folsom, CA 95630 http://www.shop2wear.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Shop 2 Wear include:

  • 53 complaint(s) filed against business
  • Failure to respond to 9 complaint(s) filed against business
  • Length of time business has taken to respond to complaint(s)

Factors that raised the rating for Shop 2 Wear include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

53 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 29
Guarantee/Warranty Issues 0
Problems with Product/Service 24
Total Closed Complaints 53

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints alleging that orders are not delivered or incorrect merchandise is received. Customers also indicate that the company is unresponsive to refund requests, even when numerous contacts are made by phone or email.

The company typically has not responded to complaints.

We wrote the business on August 11, 2014 and August 18, 2014, requesting the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any.  As of today, we have not received a reply to our correspondence.

Customer Reviews Summary Read customer reviews

1 Customer Review on Shop 2 Wear
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 11, 2007 Business started: 09/23/2004 in ID Business incorporated 09/23/2004 in ID
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rahul Joshi, President
Contact Information
Principal: Mr. Rahul Joshi, President
Business Category

Sportswear - Retail Internet Shopping Sports Memorabilia

Products & Services

Shop 2 Wear offers the following product(s): Company offers online retail specializing in sports attire and accessories.

Alternate Business Names
Elif Systems, LLC
Industry Tips
Shopping Online, By Catalog, Mail, or Telephone

Customer Review Rating plus BBB Rating Summary

Shop 2 Wear has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.