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BBB Accredited Business since
Phone: (209) 815-9663 1256 W. Lathrop Rd. Box #150, Manteca, CA 95336
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Chloe Cole is an online pet boutique created to provide products for your dog & cat family members. We guarantee customer satisfaction in product and service. Ninety percent of Chloe Cole products are made in the USA and are always cruelty free.
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A BBB Accredited Business since
BBB has determined that Chloe Cole meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Chloe Cole include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementMs. Mae Landreth, Owner
Refund and Exchange PolicyCONSUMER AGREEMENT
We guarantee your satisfaction. If you are not 100% satisfied with your purchase, simply return it to us in its original unused condition within 7 days of receipt for merchandise exchange or store credit. Please call 209-815-9663 for a return confirmation number.
Store Credits will not include the shipping and handling costs. We reserve the right to determine if a product is in used or non-saleable condition. Special Value (i.e. sale or clearance items), treats and other perishables are final sale. One exchange per unused item is permitted. Second and subsequent exchanges will incur a $5 charge per item. Order add-ons cannot be accepted and will need to be placed separately.
"Custom" and "Special Order" items cannot be exchanged or returned. Please note details within each item's description.
Custom Orders / Availability:
Please note that some of our designs are custom-made. This means that the item was created specifically for your pet based on the size information you have provided to us. For this reason, custom orders may not be exchanged, returned or refunded. We do not keep stock on all items available. If in stock, we will ship your order immediately. Other times orders may need to be shipped directly from the manufacturer. Therefore, items may take up to approximately 2 - 4 weeks to ship
Many of Chloe Cole items are shipped to you directly from the manufacturer. For this reason, please allow 2 to 4 weeks for delivery. Any items that are currently in stock will be shipped immediately. The preferred carriers of Chloe Cole are UPS and US Priority Mail. Tracking numbers are available upon request. For tracking information, please call us at (209) 815-9663.
Alternate Business NamesChloe Cole Pet Couture
Products & Services
We select products from designers whose construction and material standards are fashionable and durable. We offer apparel and accessories suited for every dog's lifestyle, that include dresses, hoodies, collars, jewelry, bowls, toys and carriers.